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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Connexion to my deviceI’ve been using Fizz Home Internet for about 4 months now and soon after the installation of the mo…
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Fizz Modem/Router ProblemIn the Modem/Router (Hitron firmware: 2.0.10.43b8), Under STATUS - WIRELESS - WIRELESS CLIENTS. W…
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Wrong address was given for appointment for wifi installation, how do I change it?Hi, I recently scheduled an appointment for sept 23 in my apartment but I accidentally gave the wro…
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Please can I upgrade from 30 Mbps to 60 Mbps?I just ordered your service and the installation is Saturday morning, I signed for 30 Mbps but I li…
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Change my address for internet services - without repayingI have schedule an appointment to the wrong address. I want to re-schedule another appointment, but…
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Installation no show?Appointment scheduled for today. I took a half day off work to be home for the install between 12-5…
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how to send an invite to a friend for internet service?how to proceed with the steps once I have the code for inviting a new friend, I put her email addre…
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EMF sensitivityHi, I am wondering if Fizz has solutions for people with sensitivity to EMF radiation, such as low-…
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when is my appointment for hookup?when is my appointment for internet hookup
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How do I setup Orbi Wifi Mesh?I bought an Orbi Wifi Mesh. Instead of disabling the 'Residential Gateway function' as seen in a f…
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Any tips or tricks for setting up the modem that I will receive?How easy is it to set it up? How long will it take? Should I have any concerns?
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When is my connection date i have not received a confirmation ?When is my connection date i have not received a confirmation ?
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Did not show upI have appointment on sep 21, no one came and no one contacted me, also I don’t have the button of …
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No Internet this morningHello, my internet connection is not working this morning. Box seems working fine, I am logging on…
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Whats the button on the modem for?Whats the button on the modem for?
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Any issues with the Fizz network on Sep 22 at 12:15 PM ? Had to reboot modem to restore connectivityAny cable HW issues in Montreal CDN - TMR area on Sep 22, 12:15 PM ? Does it occur frequently that …
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Why is my internet not working ?I bought 2 extra gigs of data and the internet is not working. Takes forever to load pages and some…
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cancellation?Please, I want to cancel my home internet and return the equipment.
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internet isnt working?I turn on mobile data but nothing shows up, there's no internet and there's a little "R" …
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My internet plan is not showing up in the myplans menuMy internet plan is not showing up in the myplans menu. I am trying to change the apartment number …
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Modem location?can the modem be set up far away from the coaxial cable? it goes into 2 rooms
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Wi-fi Connected but no internet on device wake-up. That can't be normal, can it?Hello, I received my Hitron 4680 about 2 weeks ago and I have problems with the wifi dropping. The …
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How to apply an upgrade ?Hi guys. I Earned an upgrade and i made it to level 2 and the upgrade is unlocked. It says to Apply…
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Connected but no internetI’ve checked the modem/router itself and it seems to be constantly searching for a downstream frequ…
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