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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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talk to someonehow can i talk to someone in this company???? this is ridiculous -
Buffering while watching moving?I think the speed is not 30mb/s I think you are cheating otherwise why it is buffering while watchi…
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I order internet but not come today so I m in process or notSupose to come today but didn’t come.
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My internet doesn't workPlease answer
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Connected Devices Not VisbleWhy can't I see wireless and wired connections and their IP addresses.
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I ordered fizz home internet 2days back,suppose to come today afternoon but not come yet??I ordered fizz home internet 2days back,suppose to come today afternoon but not come yet??
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Not able to connect via my app to my modem?Hi everyone, Is some have an idea why we lose connection from connecting to modem via app mobile or… -
Why didn’t come technician?My address *********************
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Where can I see the tax breakdowns for my first bill?I need to send the taxing breakdown to my employer, in order to be reimbursed, and I can't seem to …
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Cannot access some websites whose hosts locate in China for a couple of weeks, try www.chouti.com orCannot access some websites whose hosts locate in China for a couple of weeks, try www.chouti.com o…
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How to unlock my home internet ?I updated my payment method, and click on Make a payment, why my internet account still lock ?
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Question about my new Wi-FiI just got the wifi at home and my appointment is On Wednesday and will I see someone to install my…
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With COVID-19 can I still get internet at home ,?I was wondering if they would come to my house to install the modem and everything if I take an int…
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Internet dropping once a day. Have to power cycle both modem and router. What should I do?Hello, In the last week, my internet connection has been dropping once a day. In order to get every…
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Home connection dropping every 15min todayHi, I have been losing the internet connection every 10/15 minutes this morning, very annoying, Whe…
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Why is my internet speed slower than it's supposed to be?A technician just came to setup the internet, he left without testing the speed, my plan is for 30 …
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Should the modem be turn off during long idle time (ex. sleep or vacation)? or always keep power onGood mornig, To optimize the modem life span and save the power consumption, should the idle modem … -
What’s the configuration of DNS? Domain? Proxy hostname?I just bought a internet and it’s not working, the problem solver from Google said to me that’s fro…
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Downstream light flashing?It’s been several hours and the downstream light is still flashing..... We did have a power outage…
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Modem Y U No Connecting To Internet?Troubleshooted and rebooted my modem several times, yet it fails to connect to the internet. The ca…
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Internet not working today it's been 4 hours?Modem works fine, internet connection from back has problem be ause wifi or Ethernet not working. P…
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My internet disconnects for a few seconds and then comes back online which disturbs my conference caconstant disconnection on all of my devices, especially when undergoing a video conference. can you…
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We haven’t received your Fizz Wi-Fi modem-I did sent it! ?where can I sent the proof?
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The guy doesn’t show up to install the internet. What can I do?What can I do? If the people that was to help me ask me to wait because she don’t know the schedule…
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Neighbor had new internet installed and technician cut off our serviceBasement tenant got service installed but the Videotron technician cut off our internet. Fizz Agent…
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Ma vitesse de telechargement touche le 130mb/s alors que mon forfait est 120mb/s. Ca va me couter deMa vitesse de telechargement touche le 130mb/s alors que mon forfait est 120mb/s. Ca va me couter d…
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Can we change the name of the modem again after setting it up ?After setting up the modem Where in the app can I change my WIFI's name again?
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Pause function?I tried pausing my son’s Nintendo switch last night using the Fizz wifi app and now it won’t connec…
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I want to go back to 4GI realized I have 5G internet but i dont want that due to unnown consequences on health
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I'll be moving this summer. How far ahead can I book this move?Do I need to book like months in advance? How far in advance is the booking a move feature go to?
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