Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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The Wifi app can’t connect to any devices of my house for a week now. Why? Maybe the want me to “swiThe wifi app “can’t” connect to any of my devices, even though the wifi works great. This seems to … -
Why do I need an appointment if I chose the self installation?There are no appointments available before 2 weeks and I was hoping to get internet ASAP. I don't r…
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Name on the Invoice?Is it possible to get an invoice with my name on it? Currently, transaction history doesn't provide…
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Connection and cableHello, I was wondering if you had to have the cable to have the connection at 120mbps? Because curr…
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Port 25 blocked ?Hi, i have setup port forwarding to forward port 25 to my workstation, but i cannot connect to it t…
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Installation for internet?Hi, i am getting my modem installed on November 4th. There's a tiny dilemma, we used to live in a 2…
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upgrade internet speed with keeping base rate which is cheaperMy internet plan now is $5 cheaper than the list plan, if I upgrade to a higher speed, can I still …
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I a faster home internet installation available ?Hi, I ordered a home internet. My appointment is set for 29 Oct, but i need the internet much fast…
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How do I find my street name to set up a new acct. ?i was trying to set up my new acct. for the internet but the street name doesn't come up.
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Installation of video doorbell?I want to have help for installing a doorbell. I have a metal door with a small window. And I want …
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Email receive by FIZZ REALLY IMPORTANTWhat ia that they say im doing thingnillegally with ip address -
How do I use the 2.4 wifi channel, and not the 5G?I need to be using the 2.4 wifi channel in order to set up a Bluetooth device. How do I switch my w…
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Hi i had an appointment on october 17th 2020 from 7:30 am to 12:00 pm and no one showed up. What isHi i had an appointment on october 17th 2020 from 7:30 am to 12:00 pm and no one showed up. What is…
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How to disable bridge mode to have wifi directly on Fizz modem?How to disable bridge mode to have wifi turned on directly on my Fizz modem? -
Wifi 6 mesh routers?Anyone use the fizz modem with wifi 6 mesh routers? Any issues or recommendations?
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Why did I get charged 50+taxes already when my installation is only for Nov 6th?I signed up for Fizz internet last night for the 50/10 for 50$ a month. There was a * saying that b…
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do you have a phone number??? So i CAN call you? i was supposed to recieve a delevery this morningdo you have a phone number??? So i CAN call you? i was supposed to recieve a delevery this morning
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Can I reinstall my modem to another apartment in the same building ?Hi, I'm moving in a new apartment in the same building next week, is it possible for me to do the i…
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I am a new customer and have my installation date for tomorrow but I never received my modem ?Can you please advise how this works exactly. I have subscribed to an internet plan and have instal…
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Return home modernGuys I am confused ,what do I really need to do when I go to Canada post ,and my code bar it is my …
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Why is my ping so jumpy like my wifi connection is sometimes very strong and then suddenly very weaksometimes when I'm scrolling on the internet my Wi-Fi is fine then it suddenly becomes very slow a…
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I returned my Wifi modem backI returned my Wifi modem back, why still receiving a reminder that fizz company did not receive it …
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Problem of connection at homeWhy I can't get connected?
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Why does the wifi not work even when connected?I live near guy Concordia metro in Montreal. All day (Oct. 14th) the internet has been down and I h…
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Why was I charged for something I didn't receive?The technician came in but nothing was installed. We didn't have what we needed at home. We didn't …
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