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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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My internet is going way below the promised.My wifi is going around 30 to 35 Mbps and 5 to 7Mbps (I bought the 60/10Mbps plan). Why? -
connected to internet but No three wave band at top?Hi, other devices in house working however tablet not accessing internet anymore status Connected n…
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My personal router is not getting a signal from the Fizz routerI just setup my Fizz modem. The wifi is not consistent so I wanted to install my own router. I fol…
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When is my appointment?Waiting for fizz to install my internet whe are they coming?
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Anyone else have no internet in verdun?Just wondering if the connection is down in verdun and for how long. I wss in the middle of uploadi…
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What should I do when I returned the modem but still get reminder from Fizz?I have returned the modem (as instructed and dropped at Canada Post) but still get reminder from Fi…
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How to check the APN name?MCC number？MNC number？How to check the APN name?MCC number?MNC number?
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Not able to Solve Mobile Network State Disconnected?I was getting this error while connecting my mobile data Mobile Network State Disconnected, i have …
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When do I get back my internetI'm supposed to pay the 24 of each month, this month first thing in the morning of the 24th they bl…
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Today's appointment?Technician's appointment is today from 12 to 5pm. I haven't receive any call. Will he knock the doo…
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Can I use my smartphone using the Wifi Internet Home Modem?I have a Samsung A50 phone ! Can I use the internet Home Fizz Wifi Modem on my phone??
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Why doesn't my modem connect to internet after a power outage?We had a short (like 2 minutes) power outage this morning and now the Modem won't connect to the in…
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Hi my payment failed and I updated the payment method but still cut off my wifi, what can I do to rePlease help me how can I speak with the Customer service because I updated that yesterday after I s…
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I want to cancel appointment but I don’t have the button?I want to cancel the appointment of installation for my home internet but it’s not how it describes…
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Technician never came to appointment and never communicate?Hi, I have an appointment scheduled today for my new modem between 12pm and 5pm, it's 5:50pm and th…
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Can’t connect my laptop to the networkJust bought a laptop and to finish the setup I need to connect it to Fizz network- I was told to us…
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One of my wifis isn't encryptedI wasn't able to reply the answer. I mean that after a few hours of the installation (around 2pm), …
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Why my modem isn't locked?My router was installed today by a technician. At the beginning it was all good, locked. But now I …
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WIFI connection issue with RCA Smart TVMy RCA TV is not connecting to my home WIFI anymore, but it was working perfectly fine until last w…
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I want to setup my current internet contract at my new address, how do I set this up?I’m moving in 2 weeks and I need to transfer my internet over to the new place.
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Coverage in new brunswickI am in New Brunswick for 4 months...NO INTERNET SERVICE,! Really awful paying for nothing...
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How I could rush an appointment for the modem installation?(you know teletravail)How I could rush an appointment for the modem installation?(you know teletravail) We will move on S…
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Wifi: intermittent connection issue. Should I change the router?Hello community, for a while now, if i disconnect my wifi on my device (e.g. reboot my laptop, deac… -
I have no internet connection?All day trying to reboot did factory reboot and still NO internet
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why my internet broken and need to reboot modem every 2-3 days?My internet is broken every 2-3 days and need to reboot the modem and I have my own router.
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