Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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The home internet uses DSL, Cable or Fiber technology?The home internet uses DSL, Cable or Fiber technology? -
Cancel my service?Its been more than 1 week and my home internet doesn't work, chat bubble never appears on my browse…
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Fizz thinks my address is "commercial"?I live in an apartment building in Montreal. When I provide the address, Fizz returns that it is no…
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Daily loss of internet? follow-upEvery day since 3-4 days, during the afternoon or evening, I am losing internet. I am using the Fiz…
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frozen internet!??!?!?!!?!?!?!?!expired card, payment is done and internet still frozen. you can cancel someones internet after 24…
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Can I make a pause to my internet plan?We will leave several months from home,so I want to make a pause to my WiFi. In Fizz's network plan…
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When is the technician going to arrive? And how do i contact him?I have an appointment for an internet installing for today between 7:30 am and 12 pm, it’s almost 1…
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Can I return my modem in person instead of mailing it when I unsubscribe?Can I return my modem in person instead of mailing it when I unsubscribe?
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Why I can’t make appt for moving? Keeps showing me error and to try laterI have tried many times to make an appointment for moving my service and it keeps telling me error,…
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Just installed the motem... and it won't accept the default password. helpmepleaseSo, all of the lights are on. My devices recognize the internet but I can't log in. I'm aware I can…
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Internet speed is not fast as expectedI just changed to Fizz and I used to use VIF internet which also uses Videotron line. I had 50Mpbs …
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My connection keeps cutting offThe connection keeps dropping, using lan and or wifi, i unplugged the router modem a few times but …
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How long does it take to unfreeze an account?How long does it take to unfreeze an account? Been waiting since 3hrs. New card updated yet nothing…
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Home Internet not workingMy internet is not working since this morning. I tried restarting the modem but doesn't work. Speed…
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Need technicianHi, Could you please send me the technicien, he dropped off the box this morning. I don't seem to h…
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Internet come and go?Hello! I need help. I have fizz internet. I am the only person in my house using the internet (whic…
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Landline converted to VOIP does the modern have a dry loop that we can use our home line?I currently have a regular land line phone converted to VOIP using what’s called a dry loop on my i…
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loss of internet, almost daily now?Since a couple of days, I am losing internet connection almost daily. Just happened now around 4:10…
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how can I use my referral bonusdo i have to put the bonus or its automatically put
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ilegall downloading letter by emaili got letter from fizz im kind freaking out is this real ? Hi Kashif Bhatt We have been notified of…
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Change of residence - online form not working?I'm trying to change the address for my Fizz internet service according to these steps: https://fiz…
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how do i connection to wifi?i recently moved and there is no cable where i am
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Fizz Internet Wi-Fi and Google Home?Hello! Our family has joined Fizz a few months ago and are quite satisfied so far, except for a few… -
The Technician checked my cable but I don't think it works right?Even though I test my internet speed the test is good but the buffering and loading of videos is un…
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Why can’t I submit a request for internet service?I have filled my address, the date I want my installation and my phone number , but the page won’t …
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2 times fizz tech failed install appointment, should I continue take appointment?4 days passed the install, still have no internet, yesterday from 9am to 8pm waiting, no tech show …
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Can we use our Netgear Orbi router modem with FizzHello, We're thinking to join Fizz and wondering if we can use our Netgear Orbi router modem Orbi T…
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I can't use my gig of Internet?I can make calls, texts and everything but can't acces to my internet, what should i do?
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zero download speed, full upload speed?2 days ago my internet stopped working. If i'm lucky I can load a webpage, but 99% of the time the …
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After canceling my account.I Shipped modem but receiving modem late emails?After canceling my account. I Shipped modem but receiving modem late emails. I cannot l contact any…
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