Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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What's wrong with your internet speed?I've been with Videotron for the past 6 years with a consistent speed 120/20 day after day very sta… -
Bill for Internet service?I need the bill for Internet service which shows my name and address. How can I get that document? …
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Security: How to properly secure the Modem Admin interfaceIs there a way on the FIZZ modem to secure the admin interface. Currently, it allows access both ov…
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moving and problem with schedule an appointment?Hello, I will move on July 1th in my new condo, When I put the address, It said this address is c…
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Mon modem ne fonctionne plusPourquoi mon internet ne fonctionne pas
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Internet is down without any notice, what can you do with an unstable internet?When you are working from home and you need the internet to do your job, what can you do when you r…
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Any news about faster internet plans?Has anyone heard any news about Fizz bringing faster internet plans? -
Options for extending 5Ghz Wi-Fi range?I've turned off band steering and am looking to fully disable the 2.4 Ghz as it's way too congested… -
Is the fizz status page being maintained/updated?I've had intermittent internet connectivity issues for two days in a row. I finally contacted the s…
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Fizz Modem/Router in Bridge mode: Not forwarding ports?Hello people! I just subscribed to Fizz Internet and got installed on friday. I did set my modem…
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Cannot login to fix app , host is deleted error message ?I am getting an error message on the app that won't allow me to log in, "Host is deleted"
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constant dropped connection in the H1E area ?I have to keep rebooting the modem to connect- this isn't normal and speed isn't where its supposed…
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How to connect the wi-fi modem?Hello, How do I know where is the Fizz box outside my house? Is the modem connected to a telephone … -
North-West Ottawa (Fitzroy, Woodlawn): how is the coverage?Hi, I just tried to check the coverage of Fizz Internet in my area (Woodlawn, ON), and it claims it…
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How can I pay my bill?? For God's sake??Fizz is ***, and I can not pay my own bill that easily, nothing seems to work, adding a new card do…
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When we are coming up with Bundle plan?High demand on Bundle plan? Not those 1$ discount type. People wants to get into fizz Internet but …
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Anyone Else have service outage?Internet Service down since 19:45 in H3X in Montreal. Fox says maintenance work ongoing in the are…
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How can I upgrade or downgrade from an Internet plan?How can I upgrade or downgrade from an Internet plan? What is the process and when can I do this? …
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Internet is down, then comes back when I reboot the modem, and then goes down again after a few hourInternet is down, then comes back when I reboot the modem, and then goes down again after a few hou…
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I want to Cancel?I need to cancel my plan. The tech came to my house but required drilling a hole in my brick wall. …
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Can someone else receive my modem?Hello, I will move in on the 1st of July and I work from home so I need to have the connection as s…
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I'm temporarily moving to another province. Can I transfer my Fizz Internet account + modem with me?I'll be staying at another location in N.-B. for a couple of months. I want to know if Fizz provid…
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How to choose the right internet speed? (FCC & CRTC Guide)Hi! I have a great idea to share with you some guide how to choose the right speed. The guide is fr… -
Home Internet change the next day?It is advertised that the Internet speed is applied the next day, but I upgraded my service from 60…
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New construction - unable to locate address?I'd like to sign up for Internet but my address is listed as commercial space. This is a new condo …
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Commercial address converted to Residential now 3 years - system still recognizes as Commercial ?The system say's my condo apartment is commercial - but this is not the case - It's been Residentia…
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Modem only has 2 lights after restarting?My internet hasn’t been able to connect since this morning, I did a troubleshoot through the app, I…
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Can I have on my account 2 different modems at 2 different address but only have 1 account to pay?I am changing cities but my spouse in staying in our current home, can I get a new modem at my new …
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My Internet is not workingHow can I contact??
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does my internet reach my home?does my internet reach to my house? *****
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