Spilled liquid on modem

I spilled liquid on modem now not working

Answers

  • Mike
    Mike Posts: 21,746 ✭✭
    Sara

    I believe that you already disconnected all the cables, if not you must do that
    Wait a day giving the time to dry it up.

    But I believe that you need to have a new one.

    Contact the support

    You can contact Fizz support by chat, from 8 AM to 9 PM every day:

    1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
    2- Click on this link: https://fizz.ca/en/faq/whats-my-rewards-program
    3- The green chat bubble should appear after a few seconds in the bottom right corner.
  • So_AR
    So_AR Posts: 776 ✭✭
    Contact fizz customer service
  • Whizz
    Whizz Posts: 23,691 admin
    Hello Sara,
    We're so sorry to hear about this! I checked your account and I see that you've reached us regarding this matter and one of my colleagues has already further helped with it. Rest assured, a technician appointment was placed in order to have the modem replaced.
    If you need further assistance, for all the information on how we can be reached you can check our page:  https://fizz.ca/en/contact-us
    Have a great day!
    Ioana
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