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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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I can't connect to Wi-Fi.?I've been trying since Monday, last week. Every time I try I do not connect. But FIZZ tells me, in … -
New 200Mbps speed now available for Home internetFizz expanded Home Internet offers now include: 200 Mbps download / 50 Mbps upload -
I have a problem with my wifi connectionI have 2 adresse with fizz Internet and both on the same email and same credit cards the problem is…
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Question about perks transferring?Hi there, Just wondering something. I currently have the 30 mbps plan and have $3 in perks applied … -
Remote Control access to WiFi - Parental ControlCan I remotely control access to WiFi in my home from my Fizz account or page?
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How to fix “This page has been blocked on your settings”?My computer is connected to the internet but It doesn’t work. When I press on the name of my red it…
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Internet plan at regular price after perksIf I look at Fizz's site, the 120MB plan is $60 (This is with no login, just browsing their site), …
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Is anyone else's wifi down in Montreal? My devices are connected but there is no internet.It stopped working all of a sudden. I already unplugged and even reset the internet. Nothing works!
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Why do you waste my time?I scheduled an appointment for a technician to come and set up my internet but they never showed. N…
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Credit card cancelled, waiting for new cardHello, The credit card I use for automatic payments to Fizz was cancelled because of fraudulent act…
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How do I re-subscribe?Hi so I got refered by a friend but forgot to put the referal code when subscribing, so I canceled …
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Internet plan comment ?Hi, I'm already a Fizzer with a mobile plan. Now I'm thinking about having an Internet plan also wi…
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Does anyone else have issues with their internet connexion right now ?Hi I live in Saint-Jean-sur-Richelieu and I have been with fizz since early september for my home i…
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Technicien did not come?Hello, I have an appointment and the technician did not show up. What should I do?
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changing payment method on a pending home internetHome internet is not yet installed but i can't change the payment method cause it's pending
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Why is the 200 internet so expensive?I'm currently a Fizz home internet subscriber and I see that the new 200 plan is $77 I wonder why i…
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Can beta users get a better price than 77 bucks for the new 200 Mbps?I'm asking because the beta users didn't pay the same for the other internet plan
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why doesnt my internet work?i just reactivated my internet plan, a technician came and brought the new modem but he didnt even …
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I added a new credit card,set as default but the payment wasn't taken and the internet is now not woI had a rejected payment email telling me to update my credit card details by 10pm when another att…
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Perks did not apply on my monthly billHello, I received a perk for 25$ rebate on internet plan. I activated it in September but it did no… -
Why can we not interact with the community helpers?I had a problem with a banned IP address and received several suggestions/replies to the problem. I…
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How much the monthly 200mbps Internet plan if I started when there was a beta program?I'm asking this because I noticed the price is 77 bucks without tax but would it be the same if I s…
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Adresse pour installationSome appartement have your Internet service but went i try to subscrib, it say that i can't....
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Modem issue, lights are not showing up. Why?I rebooted the modem and the lights of the 2.4 and 5Ghz are not showing up anymore. So now I do not…
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No connection on 11/6 morningThe internet is not working all this morning. When the service will be back?
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