Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Modem delivery date is glitching, input June 23 and it keeps saving as April 6th. How can I confirmModem delivery date is glitching, I input June 23 and it keeps saving as April 6th. How can I confi…
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What is the best way to switch over the person to is incharge of the apartments wifi?My roommate is moving out in mid-July. I would like to know the best and most cost-effective way of…
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Locked out after changing router access password?I identified a bug where you get locked out of the web interface and cannot log in to the router af…
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First activation, router error ?Just plugged everything as the paper said after the visit from the technician but i'm not able to c…
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Why is the appointment date wrong? It says april instead of june and also the date is wrong when setWhen trying to set an appointment for the internet plan. The month and day is wrong. It is suppose …
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DNS Issue on using PfSenseCan somebody help me looking at this post I am having a DNS issue. https://forum.netgate.com/topic/…
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Effective immediately Plan UpgradeCan I upgrade my plan and the change take effects immediately ? (not a my next billing occurence)
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Why the installation date is changed automatically to another date?I tried several times to put an order for my home internet and the installation date that I've chos…
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I have a notification saying to finish my subscription to Fizz internet but I don't know what step tI just subscribed yesterday to the internet and I got the receipt, but I received the notification …
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modem port forward and WiFi signal strength?Hello. I want to know if we can forward custom port easily on the modem UI? also I was wondering if…
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I pay for 120mbps and only get 30 mbpsI am not able to play online because of the low speed. I only get 30 mbps when I do internet speed …
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Connectivity issue ?How do we get someone to call us and fix the issue tired of looking around again n again on solutio…
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Is Fizz internet cable internet?Id like to know if fizz internet is cable internet? Also, is it reliable?
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Installation date incorrectI'm chosing 27 June but it shows me 06 April
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How can I install the internet if someone is already suscribed at the same address?I am moving on july 2nd and I want the internet installed in the first few days of the month but th…
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Cancel interruption of my service?***URGENT*** Hi! I have an emergency concerning my internet service. I scheduled to move my service…
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10 Mbps Upload Speed 1.5 Mbps plan for youtube streaming?Is it enough to have a 10 Mbps Upload Speed 1.5 Mbps plan for youtube streaming?
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My appointment for moving my modem got cancelled. How do I get another one as soon as possible?Hello there, I just moved and realised the status of my apointment planned for today was at cancell…
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Internet down since 06/11/2020 no way to reah fizz i work from home this is not goodI need my internet fix right away and your website is not user friendly an dno customer service eme…
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Setting up without appointmentI’m moving. Can i set up my connection without the scheduled appointment?
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Home Internet is not working from this morningMy Internet is not working, I reseted the modem following the instructions, but the problem continu…
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Comment ouvrir le clavardage ?Comment on peut parler au support?
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Fizz says it is not available in my condo, yet it says available on the floor above me??Fizz says it is not available in my condo, yet it says available on the floor above me?? my condo i…
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Is internet down for anyone?I haven’t had internet access for the past hour. I have restarted and rebooted the modem but no res…
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Moving to a new address, but fizz is charging me 30 CAD?they are going to charge for install in the neww address? some installer is coming? i want to insta…
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Why is my home internet not working?Why is my home internet not working?
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Internet service down for anyone else right now?I currently don't have any internet service right now. Second green light on modem is blinking non …
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How I can suspend internet for 3 months? I am going to outsideI am going to vacation. I would like to stop paying for Internet for this time and reactivate the s…
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had twice a drop of my internet connectivity anyone else?Today June 06th i have twice my internet connection dropped, when i check the Fizz router i see th…
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Internet plan question?I used to have 60mbs then i downgraded to 30mbs. Is there a way to see if I could go down to 15mbs …
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