Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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How to log in?Internet connection stopped working. Not able to log in anymore. -
Wifi passwordI forgot my wifi password can i change it from my account or something???
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Network...?when i put my address on the site it says that its not available but i know my neighbor have videot…
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Do I have to pay?For non-hygienic reasons, I can't live in my appartment for a month. Do I have to pay for the curre…
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Incificient funds?Cancelled service
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How to communicate with the technician?I have an appointment for the installation with an fizz technician and I need a coax outlet and cab… -
Must pay or not?I have subscribed to a fizz home internet and I have made an appointment with a fizz technician for…
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Fizz modem not workingHello, I’ve had FIZZ internet for over a year and have only had minor issues with it. This evening…
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Technician cuts my old internet?I have booked an appointment with a fizz technician to install my home internet and I just looked i…
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A Useless internet?I changed my password and now nothing is working
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Possible to get the modem faster than delivery time? Go pick it up yourself?I was wondering if it's possible to come pick-up the modem/router by myself, without having to wait…
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Best plan for 2 personnesThe best plan now for 2 personnes ?
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Can I add a technician support during modem delivery?I booked an appointment for the modem delivery, which is today, and would like to add the installat…
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Can I keep my roommate's modem?My roommate moved out yesterday. He is going to have internet provided at his new place through ano…
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I have the 15 mbps internet package and I'm unable to do zoom call. What should I do?Not working on my laptop but on my phone yes. The problem is that I need it to work on my laptop. I…
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Thinking about switching to Fizz, 3 simple questions?Hey I'm really dissatisfied with my current provider and Fizz looks like a viable option for me. I …
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Tech Support?Please explain how to get tech support when there is NO internet service. Please also explain why …
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When i ordered i put an address but now in the order history it shows a different address, how can iI ordered internet subscription and i the address was right But now i got an email saying my reques…
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No coaxial cable but self installation is mandatory?I do not have a coaxial outlet and would like to join Fizz. With the self installation being mandat…
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coax cable wall outlet not working?i have two cable outlets, i used to connect fizz modem on the one in living room but now, when i tr…
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I changed address and have internet installation tomorrow, how does it work when I cannot find the cI’ve been a Fizz customer already, I moved today and the installation for my new address is schedul…
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When will I be charged next?I signed up for fizz internet today and I already been charged on my credit card (July 1st) but onl…
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Flashing green @ light on modem ?I have plugged in my modem about 1 hour ago and the green @ light is continuously flashing. I am al…
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Moving my adress?Hi, i’ve been trying to change my adress at my new place but it says that someone is already subscr…Answered ✓ Closed gabrielle G. #11747 23 views 1 comment 13 points Most recent by Alexandre P. 40143
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I had an appointment from 7h30 until 12h today 1st July, no one came?Will somebody come install it?
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Keeping both internet providerI want to keep both internet provider bell and fizz. Can I keep both of them or do I have to cancel…
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Moving my service?I am moving to a duplex. When I want to move my service to my new address (41) it says that my door…
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No internet at Longueuil, Wi-Fi connected, however no wan trafficLost internet connection, no IP address on the modem's wan interface
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Should I get 60mbps or 120mbps?I'm a student that does constant streaming of Youtube or Netflix and likes to game such as Overwatc…
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Fizz router suddenly died, doesn't turn on anymore?Router died on me at 10 am today, and it doesn't turn on anymore, troubleshooting already done but …
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