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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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How to connect to USB Attached Storage From Windows 10There got to be a solution to connect to the USB Storage attached to the modem. The drive appears u… -
I have a 200Mbps plan but i'm only getting 90Mbps on the speed test. I even rebooted twice. Is thisI've done the speed test 4 times and rebooted twice, still I get 90Mbps, but my paln is 200Mbps Is …
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Issue with internet.I am having issues with my modem that's not connecting to the 5 Ghz signal, I reached out to the ch…
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I dont have internet i did all the suggestions but no internetNo access to internet
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Why i cant use my internet rebate? it says there's is an errorWhen i try to add my internet rebate it has an error and i cant add it on my account
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How to get support if no internet?Hello! I'm attempting to convince my neighbour to join Fizz but she posed an interesting question. … -
Bell internet cable works for Fizz?I used to have internet with Bell so only have Bell cable, how will I be able to install Fizz modem…
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Fusion of accounts/servicesHow to fusion the two accounts (mobile + internet) if they both belong to one person but they were …
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How Suspend home internet temporarily?I won’t be home for six month and i wanted to suspend it for this period and active it again while …
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Is FIZZ internet available without videotron limitation for new condo if the address shows availableI'm moving to a new condo which is just delivered by constructor in Montreal, is FIZZ internet avai…
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No internet connection ? (Wifi?The modem is not connected to the internet. I tried every steps on the fizz website but still nothi…
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I have two address, can i use the same account to manage two internet subscription?I have two address, can i use the same account to manage two internet subscription?
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Internet speed much lower than my plan?My internet plan is 15 download speed and 10 upload speed. However, the internet seems to be much s… -
Why does my internet keep slowing down every 3 hours?I bought a new internet with the modem and all the technicians came to install it but the problem i…
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No internet connection ?How to put back internet connection
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Internet Activation?Hi! I just subcribed to home internet with fizz. The installation is scheduled for January 8th and …
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Internet drops a few minutes after each reset, what to do?Hello, I am desperately trying to find a solution. I've chatted with many agents, already, and even…
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My coaxial wire is outside, will the technician do the necessary to bring it inside ?My appartment is using this global wifi thing and I'm getting my own connection but the coaxial wir…
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Why there is a constant internet disconnection?Hi, there is a problem with connecting my laptops to the internet all the time. Even resetting the …
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How do I reset my modem login password?Hello, I am trying to login into my modem/router (I want to change my wifi password) and I can't re…
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Internet 120 at 65$ instead of 60$ ?I have just noticed that internet 120 is at 60$ now but Im still paying 65$... why? How can I chang…
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I'm moving to a new apartment that had a Videotron connection, what extra configuration needs to beI currently live at location x where I had Videotron and now I am moving to location Y where there …
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Can I add a wifi booster to my fizz modem?I have cable 30 internet, can i add a wifi booster to my fizz modem?
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Vidéotron to switch to FizzHow long does it take to make the switch from Vidéotron to fizz. And do I call myself to Vidéotron …
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Should I change the fizz modem if the building is switched to fibre?I am a fizz internet user. Our building is planning to change the system to fibre. Should I change …
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