Is Service down?

New to Fizz since two months, first time asking a question to the forum.
I cannot access to internet with my computer or phone. Wifi works, but no internet access for the past hour and a half.
I have restarted modem using app twice, and unplugged power cable twice again, checked that coaxial cable is well connected, none has fixed the issue.
My next billing period starts next week.


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