Home internet service down?

Johny A.
Johny A. Posts: 12 ✭✭
Hi. Is the internet service down? I’m experience modem offline issue. I restart the modem. Power cycle by removing the power cord. Unplugged and replugged coax cable and Ethernet. Wi-Fi signal works but not internet. Not getting a public IP. The @ on the modem doesn’t light up. Contacted fizz by messenger, no answers. Anyone can help me? Thank you.


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