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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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reschedule appointment?Please can you confirm the new appointment that I rescheduled it will be on 23 November 2020 becau… -
Appointment CancelledHello, profiles shows appointment cancelled, but would like to reschedule on that exact time and da…
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Why does my speed drop to 15/20 when I'm paying for 60mbps? I bought this plan to work from homeI have bought this plan to work from home and it often drops to 15/20 mbps, I have the 60mbps plan …
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Intermittent connection (modem reboots)Just got the service put in maybe 3 weeks ago. I noticed for the passed 3 weeks the modem reboots …
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Internet EthernetI'm planning on getting the fizz internet and one of my main questions is if the modem-router has a…
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Suit #106 instead of 101?Hi I signed up this morning for internet and could not change my condo # the address is correct but…
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Chat should be clickable linkChat to customer support should be clickable link instead of waiting for chat bubble. Waiting for m…
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Pairing globe light?How do I make sure I am using 2.4 ghz and not 5 ghz with modem to pair globe lights
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Don’t need another modem after resubscribingI have just got back to my 2nd home and trying to reactivate my subscription so I can use the inter…
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Changing adress?My roommate just left with the modem and I am trying to get a new one but because the change of the…Answered ✓ Closed Rosalie J. #35034 28 views 2 comments 17 points Most recent by Chris_RefCode_AKTFR
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I can't connect to Wi-Fi.?I've been trying since Monday, last week. Every time I try I do not connect. But FIZZ tells me, in …
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New 200Mbps speed now available for Home internetFizz expanded Home Internet offers now include: 200 Mbps download / 50 Mbps upload -
I have a problem with my wifi connectionI have 2 adresse with fizz Internet and both on the same email and same credit cards the problem is…
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Question about perks transferring?Hi there, Just wondering something. I currently have the 30 mbps plan and have $3 in perks applied … -
Remote Control access to WiFi - Parental ControlCan I remotely control access to WiFi in my home from my Fizz account or page?
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How to fix “This page has been blocked on your settings”?My computer is connected to the internet but It doesn’t work. When I press on the name of my red it…
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Internet plan at regular price after perksIf I look at Fizz's site, the 120MB plan is $60 (This is with no login, just browsing their site), …
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Is anyone else's wifi down in Montreal? My devices are connected but there is no internet.It stopped working all of a sudden. I already unplugged and even reset the internet. Nothing works!
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Why do you waste my time?I scheduled an appointment for a technician to come and set up my internet but they never showed. N…
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Credit card cancelled, waiting for new cardHello, The credit card I use for automatic payments to Fizz was cancelled because of fraudulent act…
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How do I re-subscribe?Hi so I got refered by a friend but forgot to put the referal code when subscribing, so I canceled …
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Internet plan comment ?Hi, I'm already a Fizzer with a mobile plan. Now I'm thinking about having an Internet plan also wi…
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Does anyone else have issues with their internet connexion right now ?Hi I live in Saint-Jean-sur-Richelieu and I have been with fizz since early september for my home i…
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Technicien did not come?Hello, I have an appointment and the technician did not show up. What should I do?
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changing payment method on a pending home internetHome internet is not yet installed but i can't change the payment method cause it's pending
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