two internet provider?
Answers
-
Jed
Yes you can have two providers
If both are using the coaxiale cable you need a splitter the tech must be able to give it to you during the installation
If you need a referral code in order to have 40$ credit at your 2rd payment If you activate it before nov 18th
https://community.fizz.ca/questions/2198337-place-referral-codes
yes you can pick mine
I will also contact the support after the order to put a note in your file asking for a splitter, here's how to contact customer support by chat, from 8 AM to 9 PM every day:
1- Connect to your Fizz account (if you have more than one, connect to the one that has the problem) by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/none-my-devices-can-access-internet-wi-fi-or-using-cable-how-do-i-fix-it
3- The green chat bubble should appear after a few seconds in the bottom right corner.3 -
Yes Jed you can have two providers at the same place. Perhaps it would be easier to have an extra router plugged in the fizz modem..? I have a router in the fizz modem and we are 5 with phones tablets...and it’s perfect.3
-
Hi Jed,
Here we are users like you.
Maybe you can contact Fizz support with this.
To reach them, first log into your Fizz account.
Make your way to the Solution Hub.
On the help page pertaining to your issue, click on the chat bubble located in the lower right-hand corner.
The chat service is available every day from 8 a.m. to 9 p.m. EST. The chat bubble won’t appear outside of these business hours.2 -
should be possible2
-
You can ask fizz on the live chat through the website, facebook messenger or twitter. They are usually there 24/7 on social media. They will be glad to help you!1
-
Hi Jed
Yes you can subscribe to Fizz home internet at your place even if you have another internet plan.
But why keep both? It will be economically cheaper to have just one plan. Fizz now offers speeds up to 200 Mbps so everyone can go online to their heart's content.
To find out if you are eligible for Fizz home internet, you can go here to simulate a registration
https://fizz.ca/en/internet
Select your plan and enter your address. If you are eligible, you can enter your payment information and select an installation date.
On the installation date, the technician will bring the Fizz modem and hook up the cabling into your home. You can consult the overall Fizz guide here: https://fizz.ca/en/internet/how-it-works
Keep your other internet plan active. Once you are satisfied that Fizz is working well for everyone in your family, you can call your other provider to cancel. All internet providers offer same day cancellation.
It's also a good time to sign up as Fizz is offering a $ 40 bonus credit for new customers (until November 18th).
If you need a referral code for bonus credit
https://communaute.fizz.ca/questions/2198330-codes-reference-seulement
You can choose mine or the code of someone who has helped you.
To be transparent, both parties will receive the bonus credit once you have paid your second bill.0
This discussion has been closed.