two internet provider?

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Jed B.
Jed B. Posts: 1 ✭✭
in Internet
i want to have my own internet at my parents, because we're alot in the family and at the same time the internet is too slow. so i wanted to ask if its possible to have two internet providers?

Answers

  • Mike
    Mike Posts: 20,783 ✭✭
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    Jed

    Yes you can have two providers
    If both are using the coaxiale cable you need a splitter the tech must be able to give it to you during the installation

    If you need a referral code in order to have 40$ credit at your 2rd payment If you activate it before nov 18th
    https://community.fizz.ca/questions/2198337-place-referral-codes
    yes you can pick mine


    I will also contact the support after the order to put a note in your file asking for a splitter, here's how to contact customer support by chat, from 8 AM to 9 PM every day:

    1- Connect to your Fizz account (if you have more than one, connect to the one that has the problem) by clicking « Login » in the top right corner at fizz.ca
    2- Click on this link: https://fizz.ca/en/faq/none-my-devices-can-access-internet-wi-fi-or-using-cable-how-do-i-fix-it
    3- The green chat bubble should appear after a few seconds in the bottom right corner.
  • Lieux
    Lieux Posts: 2,528 ✭✭
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    Yes Jed you can have two providers at the same place. Perhaps it would be easier to have an extra router plugged in the fizz modem..? I have a router in the fizz modem and we are 5 with phones tablets...and it’s perfect.
  • Mando1
    Mando1 Posts: 1,042 ✭✭
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    Hi Jed,
    Here we are users like you.
    Maybe you can contact Fizz support with this.
    To reach them, first log into your Fizz account.
    Make your way to the Solution Hub.
    On the help page pertaining to your issue, click on the chat bubble located in the lower right-hand corner.
    The chat service is available every day from 8 a.m. to 9 p.m. EST. The chat bubble won’t appear outside of these business hours.
  • Chris_RefCode_AKTFR
    Chris_RefCode_AKTFR Posts: 180 ✭✭
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    should be possible
  • Billy N. #35415
    Billy N. #35415 Posts: 248 ✭✭
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    You can ask fizz on the live chat through the website, facebook messenger or twitter. They are usually there 24/7 on social media. They will be glad to help you!
  • Fizzy
    Fizzy Posts: 10,957 ✭✭
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    Hi Jed

    Yes you can subscribe to Fizz home internet at your place even if you have another internet plan.
    But why keep both? It will be economically cheaper to have just one plan. Fizz now offers speeds up to 200 Mbps so everyone can go online to their heart's content.

    To find out if you are eligible for Fizz home internet, you can go here to simulate a registration
    https://fizz.ca/en/internet

    Select your plan and enter your address. If you are eligible, you can enter your payment information and select an installation date.

    On the installation date, the technician will bring the Fizz modem and hook up the cabling into your home. You can consult the overall Fizz guide here: https://fizz.ca/en/internet/how-it-works

    Keep your other internet plan active. Once you are satisfied that Fizz is working well for everyone in your family, you can call your other provider to cancel. All internet providers offer same day cancellation.

    It's also a good time to sign up as Fizz is offering a $ 40 bonus credit for new customers (until November 18th).

    If you need a referral code for bonus credit
    https://communaute.fizz.ca/questions/2198330-codes-reference-seulement
    You can choose mine or the code of someone who has helped you. =)
    To be transparent, both parties will receive the bonus credit once you have paid your second bill.
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