Can I install a modem without a technician?

Devonn

I'm looking at getting Fizz internet, but the next available technician install date is December 7th. I just moved to a new home and WFH so I can't wait that long. The condo I've moved into used to already have Fizz internet setup. So I'm wondering if I can just setup the modem myself without having a tech come over.

Mike

Hi Devonn

Yes you can install the modem yourself, the default is the auto installation, however, the tech must pass to deliver the modem and test the cable.
You do not have other options.

On the installation date, the technician will bring the Fizz modem and hook up the cabling into your home. You can consult the Fizz guide here: https://fizz.ca/en/internet/how-it-works

This is also a good time to join Fizz as they are giving $40 bonus credit to new customers (until December 2nd).

If you need a referral code, there is a list here:
https://community.fizz.ca/questions/2198337-place-referral-codes
You can choose mine and both parties will have a credit

Billy N. #35415

You can ask fizz on the live chat through the website, facebook messenger or twitter. They are usually there 24/7 on social media. They will be glad to help you!

Ariane P. 70031

Technician needs to come to bring the modem it's the way Fizz proceed. But you don't have to pay for the installation.

Alice M. #6356

You can’t but you should be able to install it yourself

Kaitlin Y.

Absolutely.
I am not very comfortable or good with tech stuff and was able to install on my own. I read the instructions and it was pretty straightforward.