Modem instalation

Katia E. #35493

How hard is it to install the modem on my own?

Fizzy

Hi Katia

All you need to do is unwrap the box, remove all the plastic wrapping
and plug in 2 to 3 wires:
- coaxial cable
- electrical cord
- ethernet cable (optional if you are not using wifi)
.
Once your start the modem, wait 15 minutes for it to connect and apply the firmware updates.

Here are the instructions from Fizz: https://fizz.ca/en/faq/how-install-my-wi-fi-modem

This is also a good time to join Fizz as they are giving $40 bonus credit to new customers (until December 2nd).

If you need a referral code, there is a list here:
https://community.fizz.ca/questions/2198337-place-referral-codes
You can choose mine or perhaps the code of someone who has helped you.
To be transparent, both parties will receive the bonus credit once you have paid your second bill.

Billy N. #35415

You can ask fizz on the live chat through the website, facebook messenger or twitter. They are usually there 24/7 on social media. They will be glad to help you!