I cant get this done

randolph

How do i subscribe its to jerky doesn t just flow

Fizzy

Hi Randolph

Which service(s) are you looking for?

For mobile plans: https://fizz.ca/en/how-it-works

For home internet: https://fizz.ca/en/internet/how-it-works

You can write back here if you have any questions.

Lieux

Randolph try to change the browser or in incognito or private mode. If you still have problem contact Fizz Chat with Fizz.
To chat without problem:
First, connect you to your fizz account.
Then contact them at: https://fizz.ca/en/faq/what-payment-methods-can-i-use
Wait a few seconds to see the green chat bubble down to the right of the page.
When you see it, click on it.
Your chat session begins with Fizz
Please, desactivate the ad blocker on your browser.
Or you can send a message on messenger https://facebook.com/fizzca

Manny L.

Hi there, I would definitely contact support, they should be able to help with this. There are 3 ways to do so:
CHAT
Go to this page (any article will do) https://fizz.ca/en/faq/what-payment-methods-can-i-use
Log in if you're not already.
The business hours are every day from 8 a.m. to 9 p.m. (EST).
Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.
If the chat bubble does not appear, this means that the number of sessions waiting for answers surpasses their processing capacity. If that happens, send them a private message via Facebook Messenger or Twitter.
FACEBOOK
You can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower but they'll get back to you for sure)

CONTACT FORM
You can also fill out a contact form from your account. Once logged in, from the account panel go to My Profile → Contact Form (the subjects are limited but just choose the closest to your issue) and fill out the form and someone will email you back at most the next day.
Good luck!

Daniela P. #33065

Hi. Can you be more specific?

Whizz

Hi Randolph,
I can see here that you managed to subscribe to a Fizz Home Internet plan.
If you want to subscribe to a mobile plan as well, you can go to Overview-> Get started-> Mobile-> Order a SIM card and then follow the steps in our FAQ here:
https://fizz.ca/en/faq/how-do-i-subscribe-to-fizz
Thank you very much for your understanding.
Have a good one!
Andrei