Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Is Fizz planning to increase prices in the near future?Is Fizz planning to increases prices in the near future? I know a few independent ISPs are increasi…
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wifi application?I’m not able to connect on the wifi app and as i used to be! without the app i don’t know how to un…
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when i use bridge in the modem to connect my router, i can't port forwording in my router?my router is good, and i try to reset the modem.
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Money backHello i subscribe to internet fizz and they took the first payment from my credit card, later on wi…
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Should I disable the steering band of 5G WIFI? If so, is this going to improve my WIFI connection?Should I disable the steering band of 5G WIFI? If so, is this going to improve my WIFI connection?Answered ✓ Closed Joanne D. #30965 277 views 2 comments 12 points Most recent by Veronique L. #31040
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Am I too late to enter a discount code?So i selected a plan (60mbs) and realize that 120 would be preferable. My roommate also provided me…
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Morrisburg ON internet coverage?Some addresses in Morrisburg pop up in search, is it available in Morrisburg? Unable to contact Fiz…
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Should i expect a refund?I canceled my internet plan because of technical issues. It was canceled on first day of the second…
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I internet not wirkingWhy it’s only been a month and the money is in my account . Fix the problem and I want to chat with…
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Booking a follow-up appointment for installationHello, the person came to install the modem last night but while he was there the internet was not …
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Fizz service not available in my Montreal location.. What can be done?I selected Fizz's internet plan and entered my Montreal address, but unfortunately they don't provi…
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WIFI is completely slow down at evening!! 2 to 10Mbps instead of 60Mbps?The WIFI speed test is running ` 60Mbps in the afternoon and now the wifi is so slow and i reverify…
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Technical IssueInternet is not working ? How can i reach to Fizz customer agent?
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New User - How to change password?Started the service today. After setting up the router I went logged into csuadmin and the wifi pas…
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Why is my connection TERRIBLE? I am constantly being disconnected. What is this service????What is this service? I never have wifi. I have to constantly reset my modem. There is no customer …
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Lost internet connection in my area?Lost internet connection this afternoon, tried reset modem in every way. My area is H3H 0B4, please…
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Modem not working, no wifi showing up?My wifi suddenly stopped working. Upon checking the LED status, I can see the green light and the t…
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what's my account?I don't understand why it's not working is it the payment didn't go through or what is it, how can …
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Internet installation appointment cancelled ?I had an appointment for internet installation this Saturday September 12th. I originally had an ap…
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Can I use my own modem?Can I replace the modem provided by fizz with a different one that I can manage (and support) mysel…
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How to recovery username and password of Modem/Router?I forgot my username and password to access the Fizz Modem/Router for admin it. How to recovery use…
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Installation on Sundays?Does fizz do internet installation on Sundays?
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I want to know if my payment failed how can I try again please I really need to re activate myservicPlease help me my payment failed and I want to re activate my service but I don't know how
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Payment issue already updated my payment method and still not appear the make your monthly payment?I just update my payment method but still not apper the "make your monthly payment", ther…
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Wifi is down. What can I do?I've tried resetting my router 3 times and still no internet connection. Please help. I work from h…
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