Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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How good is internet speed?Would you say 120mb speed is good enough? -
automatic payementmy payement is automatic thru mastercard but i have lost my wallet and now have no access to my mas…
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I want to cancel my scheduled appointment ?I have moved to my new house and tried to connect the wifi modem and it works well (without needing…
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No data in eastern QuebecI have a Quebec data plan, however I have no data in Magdalen's islands (which is in Quebec, in the…
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Can I get the modem delivered by Canada post?Can I get the modem delivered? Videotron told me they could do it in 2 business days and I can then…
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Netgear ex2700 range extender compatible?Has anyone managed to get this to work with the fizz modem ? It's the n300 version. I've tried both…
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Do you provide internet services to Sainte-Cécile-de-MashamMoving to rural area and wondering if you provide service in Sainte-Cécile-de-Masham. Hopefully hig…
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Internet plans over 120 mbps?Hello, The plans available in my area with bell and videotron can reach over 750 Mbps, I'm wonderin… -
Speed Options of 400 Mbps or 1Gbps^Anyone know if Fizz will offer Speed faster than 120Mbps. I just went from 120 with videotron to 40… -
Sorry. click wrong link and selected best answer. IMAP ports (993 and 587) blocked?IMAP emails stopped coming in when connected to the WiFI on my iPhone since this morning. It has be…
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does anyone have home internet issues -- st-leonard Qcmy internet is down since 15 min - St-Leonard
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No confirmation text?Hi, I'm supposed to have someone come over between 5 to 9pm to install my um... modem? Residential…
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Home Internet stops every hour?Problem started last week, needed to unplug and restart Modem/router once per day. Now problem is a…
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Are IMAP ports (993 and 587) blocked since this morning?IMAP emails stopped coming in when connected to the WiFI on my iPhone since this morning. It has be…
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35$ refund not working ?In my account it says that my 35$ refund has been applied on my invoice of the fifth of august but …
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Is there a log file of the modem activity?Hi everyone! I would like to know if the Fizz modem offers the possibility of getting a log file of… -
Any idea if fizz will extend zone coverage for residential internet?Any idea if fizz will extend zone coverage for residential internet? -
How to get modem to reconnect to the internet?I went to reset my modem by removing the power from it for 10+ seconds. Afterwards the modem does n…
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How to change Unsubscription Date?Hi, I realized I have inputted the wrong unsubscription date and would like to move it up. Currentl…
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Do I need to change plans if my zoom meetings are lagging?My internet speed seems to be inadequate for me to be able to hold a good connection during a zoom …
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Does fizz offer military discounts?Just wondering if there are discounts for military members?
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25 rebate on home internet not applied?Hi! I got a 25cad rebate on home internet, which I applied the same day as my home internet was act…
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My neighbor's address shows that he can get FIZZ, but my address shows not available. is there a fixIs there a way to see if it is an error? I know FIZZ uses Videotron network and it is available all…
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connect to routerI'm trying to connect to router. I entered IP address in browser. Then I entered uesername that was…
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Wifi connexion not as good as beforeBefore covid my connection was perfect. But then i mooved for a while and came back home. Now the c…
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