Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Modem not working, no wifi showing up?My wifi suddenly stopped working. Upon checking the LED status, I can see the green light and the t… -
what's my account?I don't understand why it's not working is it the payment didn't go through or what is it, how can …
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Internet installation appointment cancelled ?I had an appointment for internet installation this Saturday September 12th. I originally had an ap…
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Can I use my own modem?Can I replace the modem provided by fizz with a different one that I can manage (and support) mysel… -
How to recovery username and password of Modem/Router?I forgot my username and password to access the Fizz Modem/Router for admin it. How to recovery use…
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Installation on Sundays?Does fizz do internet installation on Sundays?
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I want to know if my payment failed how can I try again please I really need to re activate myservicPlease help me my payment failed and I want to re activate my service but I don't know how
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Payment issue already updated my payment method and still not appear the make your monthly payment?I just update my payment method but still not apper the "make your monthly payment", ther…
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Wifi is down. What can I do?I've tried resetting my router 3 times and still no internet connection. Please help. I work from h…
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My internet got cut off but reactivated 2 hours ago. I reset modem but it's still not working. How dMy account got frozen due to a card payment issue, I made a manual payment about 2 hours ago and go… -
Wi-fi Connected but no internet. Wired has internet.I am a new client and received my modem yesterday. Fizz's router wi-fi has a lot of range but keeps…
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I was supposed to get my modem today but the technician didn't show up...?I know that it's Labour day but Fizz allowed today's timeslot and so I scheduled an appointment to …
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Technician never showed up - Unable to reschedule an installation ?Technician was supposed to come yesterday between 12 and 5pm, he never showed up or called or notif…
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no service for couple of days?my phone got no service for couple of days and I have tried to restart my phone but did not work. w…
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Too slow internetI bought 4gb data for phone internet but why its still slow down ??? Crazy lagging
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Can't connect to modem with mobile device?Cannot connect to my wifi network with my samsung galaxy, the network appears in the list but i'm g…
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Refer a friendmy friend entered my referral code but the subscription didn't go through. This is the message
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No installation appointments until September 26?Not a question, more of a comment. We had an installation appointment on September 1st from 5pm-9pm…
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Upgrading internet plan?I am considering upgrading my internet plan to a faster speed. Would I still be able to keep my rew…
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IstallationHow to get a confirmation that my modem will be delivered at the time scheduled
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Printer problems?I am having trouble setting up my Hp office jet pro 6968 wireless printer. It never seems to connec…
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Fizz Internet installation?I already have internet with Carrytel. Do I need to inform my janitor for the installation process?
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Why is Fizz internet so much cheaper?When I spoke to Ebox they said Fizz received a different rate from Videotron than they did. Is that… -
Internet Plan Not Updated?Hello, 2 days ago, I updated my Internet plan from 30 Mbps to 120 Mbps, yet the change is still not…
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I keep loosing connection. Please HELP?I keep loosing internet connection. I joined Fizz one week ago. I have tried to unplug the modem an…
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