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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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How do I disconnect internet home plan? I need a disconnect number REQ starting with 6I left the apartment, I need a disconnect number REQ starting with 6 how can I call FIZZ???? -
Internet home illimited everything location home?Does that Work At Denholm Québec? By satellite ?
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Is Fizz planning to increase prices in the near future?Is Fizz planning to increases prices in the near future? I know a few independent ISPs are increasi… -
wifi application?I’m not able to connect on the wifi app and as i used to be! without the app i don’t know how to un…
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when i use bridge in the modem to connect my router, i can't port forwording in my router?my router is good, and i try to reset the modem.
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Money backHello i subscribe to internet fizz and they took the first payment from my credit card, later on wi…
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Should I disable the steering band of 5G WIFI? If so, is this going to improve my WIFI connection?Should I disable the steering band of 5G WIFI? If so, is this going to improve my WIFI connection?Answered ✓ Closed Joanne D. #30965 280 views 2 comments 12 points Most recent by Veronique L. #31040
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Am I too late to enter a discount code?So i selected a plan (60mbs) and realize that 120 would be preferable. My roommate also provided me…
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Morrisburg ON internet coverage?Some addresses in Morrisburg pop up in search, is it available in Morrisburg? Unable to contact Fiz…
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Should i expect a refund?I canceled my internet plan because of technical issues. It was canceled on first day of the second…
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I internet not wirkingWhy it’s only been a month and the money is in my account . Fix the problem and I want to chat with…
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Booking a follow-up appointment for installationHello, the person came to install the modem last night but while he was there the internet was not …
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Fizz service not available in my Montreal location.. What can be done?I selected Fizz's internet plan and entered my Montreal address, but unfortunately they don't provi…
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WIFI is completely slow down at evening!! 2 to 10Mbps instead of 60Mbps?The WIFI speed test is running ` 60Mbps in the afternoon and now the wifi is so slow and i reverify…
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Technical IssueInternet is not working ? How can i reach to Fizz customer agent?
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New User - How to change password?Started the service today. After setting up the router I went logged into csuadmin and the wifi pas…
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Why is my connection TERRIBLE? I am constantly being disconnected. What is this service????What is this service? I never have wifi. I have to constantly reset my modem. There is no customer …
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Lost internet connection in my area?Lost internet connection this afternoon, tried reset modem in every way. My area is H3H 0B4, please…
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Modem not working, no wifi showing up?My wifi suddenly stopped working. Upon checking the LED status, I can see the green light and the t…
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what's my account?I don't understand why it's not working is it the payment didn't go through or what is it, how can …
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Internet installation appointment cancelled ?I had an appointment for internet installation this Saturday September 12th. I originally had an ap…
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Can I use my own modem?Can I replace the modem provided by fizz with a different one that I can manage (and support) mysel… -
How to recovery username and password of Modem/Router?I forgot my username and password to access the Fizz Modem/Router for admin it. How to recovery use…
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Installation on Sundays?Does fizz do internet installation on Sundays?
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I want to know if my payment failed how can I try again please I really need to re activate myservicPlease help me my payment failed and I want to re activate my service but I don't know how
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