I internet not wirking

Mary L. #30982

Why it’s only been a month and the money is in my account . Fix the problem and I want to chat with someone

Mike

here's how to contact customer support by chat, from 8 AM to 9 PM everyday:

1- Connect to your Fizz account (if you have more than one, connect to the one that has the problem) by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/none-my-devices-can-access-internet-wi-fi-or-using-cable-how-do-i-fix-it
3- The green chat bubble should appear after a few seconds in the bottom right corner.

Do not hesitate to mark this answer as the best

Matthew A. #24717

Is this your home internet? You can try the steps listed here
https://fizz.ca/en/faq/i-connected-my-device-using-network-cable-i-still-have-no-connection-internet-how-do-i-fix-it
or here
https://fizz.ca/en/faq/my-wi-fi-network-cutting-how-do-i-fix-it
To Chat: Click the above link and scroll down, there should be a chat bubble near the bottom right side.
Or send a message on Facebook https://www.facebook.com/fizzca/