Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Overdue payment and frozen internet?My payment was late for one day. Last time when I did my payment I revived an email at the same tim… -
how long does it take for the internet service to return after account was frozen from missing a paySo I missed a payment and fizz cut off my internet service. I went and made a payment tonight with … -
How strong is Fizz's signal in two storey houses?Is Fizz internet effective in big houses? If not, what should I install to have good signal everywh…
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How to subscribe if someone else is subscribed to the same apartment?I will be moving into an apartment on the 28th and want wifi to be available when I arrive. the pre…
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i can’t seem to find the chat bubble to contact the customer service??i’m trying to chat with someone and followed all the instructions to get there but it doesn’t appea…
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add unit C to the addressThere are multiple videotron users in my house. Can you please add the address ********. to identif…
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How to connect printer to wifi?Hi, I am having difficulties connecting my canon printer to the wifi. I tried what was said on oth…
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upset onre than ever thiefsmy email is b******@gmail.com change my address so the stupid technician can come 438 ****** or i c…
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Payment for my internetHi there , My internet was cut off because I didn’t have the money on card, it’s almost a week wit…
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Upgrade pending removal and adding new ones ?Hi ! I have recently levelled up and have a new upgrade for my internet service. I tried to swap t… -
Bi-annual payments : Can I pay for 6 months twice a year ? Can I pay with a prepaid Gift card Visa ?Bi-annual payments : Can I pay for 6 months twice a year ? Can I pay with a prepaid Gift card Visa…
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Suggestion to Fizz to add scheduled reboot to the routerI had to restart Fizz router almost once per week because the internet cuts and some lights turn of… -
Modem installation by a technician?I initially didn’t pay for the technician to install the wifi, but I have changed my mind, can I as…
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Cadeau n est pas activeI have activated 2 gifts of 20 dollars but they didn't show in my bill
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Will the technician call me when he is arrived for the installation of the modem?Will the technician call me when he is arrived for the installation of the modem? How do I know he … -
I cant subscribe?My roommate has Fizz internet and she leaves in 1 week with the modem, i tried to subscribe but it …
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Why isn't my network appearing on my devices?I just self installed my modem/router. All lights are on, i received a prompt from fizz to rename n…
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Is the internet plan unlimitedI just want to know for sure that the 120 mbps internet plan is unlimited.
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Spike in my connection ?Hello, I did notice yesterday that when my modem become hot the connection become unstable and I go…
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How to reset modem after being in bridge mode?I recently tried out a new router and then put my modem in bridge mode, but I have removed the rout…
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I will move to this house on August 30th. It is a residential home for me, not a commercial oneI will move to this house on August 30th. It is a residential home for me, not a commercial one
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Why fizz internet have no service in an area where videotron have?I am moving soon but my new area does not appear on fizz service area. However I know people there … -
Is there an NTP server that we can ping that could be already available to Fizz customers ?Hi, I would like to know if there is a NTP Server that Fizz already provides to its customers. This…
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My modern is not connected to the internetMy modem just isn’t connected to the internet, I’ve tried manually unplugged it and restarted via t…
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Wifi not workingMy internet is not working, it’s the second time this happens this week. I tried chatting through F…
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