Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
-
Is there a log file of the modem activity?Hi everyone! I would like to know if the Fizz modem offers the possibility of getting a log file of… -
Any idea if fizz will extend zone coverage for residential internet?Any idea if fizz will extend zone coverage for residential internet? -
How to get modem to reconnect to the internet?I went to reset my modem by removing the power from it for 10+ seconds. Afterwards the modem does n… -
How to change Unsubscription Date?Hi, I realized I have inputted the wrong unsubscription date and would like to move it up. Currentl…
-
Do I need to change plans if my zoom meetings are lagging?My internet speed seems to be inadequate for me to be able to hold a good connection during a zoom …
-
Does fizz offer military discounts?Just wondering if there are discounts for military members?
-
25 rebate on home internet not applied?Hi! I got a 25cad rebate on home internet, which I applied the same day as my home internet was act…
-
My neighbor's address shows that he can get FIZZ, but my address shows not available. is there a fixIs there a way to see if it is an error? I know FIZZ uses Videotron network and it is available all…
-
connect to routerI'm trying to connect to router. I entered IP address in browser. Then I entered uesername that was…
-
Wifi connexion not as good as beforeBefore covid my connection was perfect. But then i mooved for a while and came back home. Now the c…
-
What to do when I lost my password after factory reset?For some reason my wifi stopped working today and also for everyone in my appartement. So we tried …
-
how to purchase a second modemHi i would like to purchase a second modem, for a second residence, Can you tell me how to proceed…
-
Earlier installation?I only have options starting the 21st september for isntallation. Is there a way to get it earlier …
-
How do I reschedule an appointment they didn't comeThe technician support came to install the internet and said we weren't there and we were there. No…
-
Modem behind tvWhere would be the ideal location to install the Fizz modem for optimal Wifi signal ? I currently …
-
Where can I find my bill that is stating my name?The bills that I found in my profile under payment history does not state my name, just my address.…
-
Can't seem to add internet to my account, why?I ordered a SIM card to begin service with Fizz and then I was trying to order the internet service…
-
Singing up a friendAm trying to help my friend singe up for internet we can’t seem to get it to work
-
How easy did Fizz make your move?Less of a question but more of a comment... I just wanted to thank Fizz for making my most recent m… -
Inconsistent speed?I have a 60/10 service and for no apparent reason, during a video conference, the service intermitt…
-
Connection speedmy connection is awfull i cant even watch a clip in IG or anywhere thats so disappointing.
-
Combo discount?Do I get an additional discount if I have both services with fizz ( phone + internet) ???
-
Lost wifi password, my devices are connected to neighbour's, how i retrieve my password?I dont remember mmy password snd all my devices are connected to the neighbours internet..
-
the next available delivery date for a modem is september 12. can i pickup the modem earlier myself?i would subscribe for internet provided i am able to drop by your offices to pickup a modem on sept…
-
Why can't access my home internet with my phone?I've just installed home internet and it works fine on my laptop but when I click on it on my andro…
Categories
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question.