automatic payement

LUIGI F.

my payement is automatic thru mastercard but i have lost my wallet and now have no access to my mastercard until i recieve a new one

Mike

Hi Luigi
When your payment is due?
You can also ask a family member to pay for you if your payment is due in couple of days

boum113

Hi Luigi, If the payment is set up to automatic you wont have to re-enter your credit card for each new monthly payment.

Mike

@Boum113 I believe that Luigi blocked the credit card

MichelP

LUIGI,
I hope that you will have time to update your credit card information to your Fizz account before the renewal of the billing cycle of your Fizz plan.
If not, your Fizz plan will be blocked.

Abdul R. #3217

The payment will be charged from your card automatically. However, if you have blocked your card, then you can always change the card you have on file by logging in to your account and viewing your profile. Click on manage > payment method > add a new payment. Set it as a default payment method when you are done.
If you still have your old card on file, they will send you an email telling you they were not able to charge your card and will give you a heads up before they freeze your plan.

Whizz

Hello Luigi,
I have verified your Fizz account and see that the mobile and internet plan is active.
If you want to add a new credit card, please check our page: https://fizz.ca/en/faq/how-do-i-update-my-payment-method-or-credit-card-information
If you need anything else, we are available between 8 am and 9 pm every day or any time at https://fizz.ca/en/contact-us
Thank you, have a great day!
Adelina