Do I need to change plans if my zoom meetings are lagging?

Roxane L. #30171

My internet speed seems to be inadequate for me to be able to hold a good connection during a zoom call. Does that mean that there's a problem with my modem or do I have to upgrade my wifi speed plan?

Mike

Depends are you alone using the wifi?
Did you try to connect the pc with the ethernet cable?

I will start disabling the band steering and the ATF
https://fizz.ca/fr/faq/votre-reseau-wi-fi-est-lent

Also try to change the wifi frequency

Matthew A. #24717

Run some speed tests to see if you are getting the speed of your plan. Also, if you have the app you can change channels if there is interference or remove band steering as mike said. Here is a FAQ from fizz https://fizz.ca/en/faq/my-wi-fi-network-cutting-how-do-i-fix-it

Mudkipuwu

The recommended zoom Internet speed is 1.5 Mbps (up and down). Even the most basic Fizz Internet plan should be enough (just barely though).
I'm using Bell Fibe (500 Mbps) and Zoom also lags from time to time.
Unless there are multiple Wi-Fi users at the same time, I don't think the speed is the problem.

SimonC

Checking for interference (other devices connected taking all the wifi juice out of your router) could help, else using an ethernet cable and/or following other people's advice is a good idea

Martha G. #29458

How important are zoom meetings for you?