35$ refund not working ?

Jean-Philippe C. 59251

In my account it says that my 35$ refund has been applied on my invoice of the fifth of august but it DID NOT ? Can you help please ?

Mike

Here we are users.
I believe that you already check in the transaction history

https://fizz.ca/en/transaction-history

Then you should contact the support

You can contact Fizz support by chat, from 8 AM to 9 PM everyday:
1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/how-do-i-invite-friends-to-join-fizz
3- The green chat bubble should appear after a few seconds in the bottom right corner.

LemonHead

Contacting support would be the best idea in this case.

Samuel C. 64723

You should contact Fizz support!

Olivier R. #3666

You will get it very soon

Mastaiso

Depending on your billing date you will probably see it on your next payment. You can alway contact Fizz and have them take a look