Lost internet connection in my area?

Yang S.

Lost internet connection this afternoon, tried reset modem in every way. My area is H3H 0B4, please check.

Mike

Strange you are the 3rd one in an hour.
It can be a problem in your area

at the moment Fizz did not signal any problem

here's how to contact customer support by chat, from 8 AM to 9 PM everyday:

1- Connect to your Fizz account (if you have more than one, connect to the one that has the problem) by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/none-my-devices-can-access-internet-wi-fi-or-using-cable-how-do-i-fix-it
3- The green chat bubble should appear after a few seconds in the bottom right corner.

Do not hesitate to mark this answer as the best

https://fizz.ca/en/faq/status-services

Whizz

Hello Yang,
Apologies for the situation that you experience.
After checking your account and connection I could see that there is maintenance scheduled in your area.
Therefore, you will be experiencing some downtime in your services.
Please accept our sincere apologies as our technicians complete this situation.
You can also follow Mike's steps and reach out to our support department for a better view of the situation.
Have a nice one!
Nicolae Bogdan

Samuel C. 64723

Mike said it best again