Welcome to the Fizz Community Hub
Lost internet connection in my area?
Lost internet connection this afternoon, tried reset modem in every way. My area is H3H 0B4, please check.
Voici mon code de référence => K61CD <= Here my referral code => K61CD <=
Strange you are the 3rd one in an hour.
It can be a problem in your area
at the moment Fizz did not signal any problem
here's how to contact customer support by chat, from 8 AM to 9 PM everyday:
1- Connect to your Fizz account (if you have more than one, connect to the one that has the problem) by clicking « Login » in the top right corner at fizz.ca
2- Click on this link:
3- The green chat bubble should appear after a few seconds in the bottom right corner.
Do not hesitate to mark this answer as the best
Apologies for the situation that you experience.
After checking your account and connection I could see that there is maintenance scheduled in your area.
Therefore, you will be experiencing some downtime in your services.
Please accept our sincere apologies as our technicians complete this situation.
You can also follow Mike's steps and reach out to our support department for a better view of the situation.
Have a nice one!
Samuel C. 64723
Mike said it best again
This discussion has been closed.
It looks like you're new here. If you want to get involved, click one of these buttons!
Official Fizz communications
Welcome and join
About my account
Community user Guides
How the Community Hub works
Earning Perks when participating
Switch to Fizz
Create your plan
How it works?
Need a phone?
Activate my SIM
How it works?
Transfer my number
Fizz network settings
Status of our services