router software options

Igor G. #32614
Igor G. #32614 Posts: 4 ✭✭
How can I control the aces to WiFi for the different connected devices

Answers

  • So_AR
    So_AR Posts: 776 ✭✭
    Hope you solve your problem
  • Whizz
    Whizz Posts: 23,079 admin
    Hi Igorm
    Our customer service is 100% digital which means that we communicate with our customers only via contact forms, Facebook Messenger and Live chat.
    You can contact us on Live chat by using any of our FAQs in the Solutions Hub, such as this one:
    https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do
    You just need to access an FAQ, scroll through it and after 10-15 seconds the chat bubble will appear in the bottom right corner of the page.
    Here you can find more information about how you can do that: https://fizz.ca/en/contact-us
    Thank you very much for your understanding.
    Have a good one!
    Andrei
  • Whizz
    Whizz Posts: 23,079 admin
    Hi Igor,
    You can use the Fizz Wi-Fi app to control your device's connection.
    More information on it can be found here:
    https://fizz.ca/en/wi-fi-technologies
    For Parental Control you'd have to go to the tab called My devices within the app and check on the options for each device you use.
    Thank you very much for your understanding.
    Have a good one!
    Andrei
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