Did not show up

fu Z.

I have appointment on sep 21, no one came and no one contacted me, also I don’t have the button of reschedule the appointment. My internet was cut off. I need work everyday through internet And I don’t know what’s the next available installation time. Terrible experience!( i contact the customer service they said only way is wait)

Mike

If you appointment was the 21 septembre, you need to wait a day before have the opportunity to reschedule. Therefore today you must have the button to reschedule

But when you contact the support, they should at least tell you the reason why you need to wait.

When this happen to me, I received an email saying that I missed my appointment

https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address

Tomokazu

I have an appointment on the October 1st. Did you receive any kind of notice? Feeling a bit nervous reading out your comment. Thanks for the notification

So_AR

select a appointment early in the day, so if they get late you will not be cancel