When is my connection date i have not received a confirmation ?

Richard G. #31766

When is my connection date i have not received a confirmation ?

Mike

Hi Richard,

Do you have schedule your appointment?

https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address

You can log into your Fizz account any time to see your past and future technician appointments. Service calls (for repairs), however, do not appear in your account.

To view your Fizz technician appointments:

1- Log into your account and go to Manage plan.
2- Click on Appointments.
3- Here you will be able to see a complete list of all your past and future appointments.
4- You will also be able to reschedule and cancel future appointments.

To reschedule your technician appointment:

1- Log into your account and go to Manage plan.
2- Click on Appointments.
3- Here you will be able to see a complete list of all your past and future appointments.
4- Scroll to the appointment you wish to modify.
5- Click on Reschedule.This will open the booking interface. Select a new day and time slot and click Save.
Beware — if you just finished scheduling your appointment, please allow a 3-hour delay for the Reschedule button to appear in your account.

So_AR

you can contact fizz by chat if you don't find it.

Didier N.

Contact fizz by chat. Its really fast and efficient