No internet since 30 mins

Tiberiu

My internet is down since 21 pm. Anyone same issue?

Whizz

Hello Tiberiu,
Apologies for the encountered issue.
I have verified the modem on my end and it appears to be fully functional at the moment with the signals being within our functioning standards. Also there are no issues with the network grid registered. I suggest to unplug the modem from the power source for 10 seconds, then plug it back in and test to see if you still encounter the issue. A few more helpful tips can be found here as well:
https://fizz.ca/en/faq/none-my-devices-can-access-internet-wi-fi-or-using-cable-how-do-i-fix-it
If the issue still persists, please use the link above while logged in the Fizz account and reach us directly.
Thank you for your understanding.
Have a good day.
Catalin