Day of activation?

Can I take the internet service now but actived only for the first of october? I'm I oblige to pay now or it will be billing the day of the installation?

Answers

  • MarcioJo
    MarcioJo Posts: 90 ✭✭
    Need to pay now...
  • MichelP
    MichelP Posts: 8,731 ✭✭
    Dominique,
    Fizz is pre-paid service.
    When you're subscribing to Fizz internet, you're paying the first month immediately.
    However, your billing cycle will start the day of your installationand the next bill will start the same day of each month.
    Try to get the first of October for your internet installation with the technician if you want to get this service at this moment..
  • Whizz
    Whizz Posts: 23,075 admin
    Hello Dominique,
    I have verified and see that you've created an internet plan already and set the installation appointment for October 3rd between 12:00 P.M. and 5:00 P.M.
    Because Fizz is a prepaid company you pay in advance for your service and you can cancel at anytime. You can see how our payment cycle work on our page: https://fizz.ca/en/faq/how-do-payment-cycles-work
    If you need anything else, we are available between 8 am and 9 pm everyday or any time at https://fizz.ca/en/contact-us
    Have a great day!
    Adelina
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