Fizz Internet installation?

Helaleh

I already have internet with Carrytel. Do I need to inform my janitor for the installation process?

Fizzy

Hi Helaleh

Are you currently using cable internet or bell fiber internet?

Fizz uses the Videotron cable network. So if you are using the same cable, your current connection should work with Fizz.

To ensure service is available at your home, have you tried selecting a Fizz plan and entering your address here: https://fizz.ca/en/internet

In any case, your janitor should be available during the installation day in case new wiring or any maintenance is needed.

Sergiy R.

You need to cheque is Fizz available in your building on Fizz web site.
https://fizz.ca/en/faq/how-do-i-subscribe-to-fizz-home-internet

MichelP

Helaleh,
You are with carrytell by câble?
If the coaxial câble in your appartment is now fonctionnal, you dont have to worry.
The day of your installation, the technician will bring you the Fizz modem with all the instructions.
Also, he will install a splitter to your coaxial câble and check the signal of your connexion.
This day will be the beginning of your billing cycle of your internet plan.
When your Fizz connexion will be fonctionnal, you'll be able to cancel your subscription to Carrytel.
Welcome to Fizz!