Istallation

sandra Q.

How to get a confirmation that my modem will be delivered at the time scheduled

Mike

Hi Sandra,
You can only check the installation/delivery date, the modem will be delivered by the technician

https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address

Matthew A. #24717

You can see your appointment is in your account under manage plan, appointments. You will have the option to reschedule and you may be able to get an earlier appointment. Check daily as new appointments open if people cancel etc.

Samuel C. 64723

It will be delivered by your technician on the date you selected.

Lari

As others have said it is the technician that will deliver the modem. But I also want to add that you should also get a confirmation of the upcoming technician appointment (and thus modem delivery) by either email or phone, depending on which option you chose when booking the appointment.

Sergiy R.

You will receive email confirmation for the appointment.

MichelP

sandra,
You will receive your modem when the technician will do the installation for your internet connexion.

BlueDiamond

All the information you need is available in your Fizz online account