Refer a friend

Huy T.
Huy T. Posts: 1 ✭✭
my friend entered my referral code but the subscription didn't go through. This is the message

Answers

  • Mike
    Mike Posts: 20,643 ✭✭
    Ask him to type it
    Do not copy
    If this do not help, contact the support

    You can contact Fizz support by chat, from 8 AM to 9 PM everyday:
    1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
    2- Click on this link: https://fizz.ca/en/faq/whats-my-rewards-program
    3- The green chat bubble should appear after a few seconds in the bottom right corner.
  • HABS
    HABS Posts: 120 ✭✭
    Maybe there is a space before the 2 or after the 1. Make sure of that. If the password is entered correcty, this is a technical error and you should contact the support.
  • Karl B. #29906
    Karl B. #29906 Posts: 214 ✭✭
    Sometimes the "Copy-Paste" writes an additional space at the end. Also, some sites are not accepting any referal codes this way because of addons like "Honey".
  • Samuel C. 64723
    Samuel C. 64723 Posts: 166 ✭✭
    Make sure he enters it manually as others pointed out.
This discussion has been closed.