How to connect printer to wifi?

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Elizabeth D. #26877
Elizabeth D. #26877 Posts: 3 ✭✭
in Internet
Hi,
I am having difficulties connecting my canon printer to the wifi. I tried what was said on other pages going by the app but I don't seem to have access to the "settings" and "basic settings" tab
Any help ?
Thank you !

Answers

  • Lieux
    Lieux Posts: 2,528 ✭✭
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    Elizabeth Usually this is the problem with the band steering, the two band having the same ssid.
    you need to deactivate it

    https://fizz.ca/en/faq/my-wi-fi-network-cutting-how-do-i-fix-it

    The modification of this option is possible thanks to the mobile application Fizz Wi-Fi:
    Choose: ''My Wi-Fi''
    Select your Wi-Fi network
    Select: ''Advanced Settings''
    Band Steering ''On/Off''

    The Fizz Wi-Fi app is available for free at various online stores (Apple Store and Google Play Store).

    This change can also be applied through the Wi-Fi modem user interface:

    1. Log in at: 192.168.0.1 from the web browser of any device.
    2. Log in using the following information:
    Username: cusadmin
    Password: xxxxxxxx (Password you chose during initial setup)

    3. Go to the next section to apply changes:
    Wireless → General Settings → 5GHz → Ban
  • Elizabeth D. #26877
    Elizabeth D. #26877 Posts: 3 ✭✭
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    Hi Lieux
    Thanks for the imput, but we tried that haven seen this information on another page and it does not seem to work
  • Lieux
    Lieux Posts: 2,528 ✭✭
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    Ok... sorry for you. I can’t help more.
  • Elizabeth D. #26877
    Elizabeth D. #26877 Posts: 3 ✭✭
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    Actually, my friend found out that on this model printer we were able to connect manually to the wifi instead of using the WPS button.
    For others : try going to the printer settings --> Access point mode --> Manual service --> Choose your wifi from the list given --> enter passcode
    Might not work for all models, but worked for mine !
  • Victoria C. #24523
    Victoria C. #24523 Posts: 367 ✭✭
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    I don’t see how this is relevant to fizz though. It’s more on the side of the printer, no?
  • Samuel C. 64723
    Samuel C. 64723 Posts: 166 ✭✭
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    You should be able to follow the guidelines in your network settings section of your canon printer menu.
    Have you considered a wired connection ?
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