Tried to reschedule installation but it put me 2 weeks later?

Jean A. #28283
Jean A. #28283 Posts: 2 ✭✭
in Internet
I had an appointment for August 9. I tried to reschedule for 8 as it appeared available, after confirming it shows date as 21. Is this an error or I'm screwed now?

Answers

  • Mike
    Mike Posts: 21,750 ✭✭
    If you changed you need to check everyday to see if a new slot will be available
  • Patrick D. 61567
    Patrick D. 61567 Posts: 346 ✭✭
    Well, by the time you had the appointment, other user took your spot and now it's going to be august 21.

    My guess is that you should contact support so that you can get your august 9 back at least.
  • Jean A. #28283
    Jean A. #28283 Posts: 2 ✭✭
    I'm in my phone and not seeing the chat bubble. How do I contact support? I need the service urgent. Please help.
  • Lieux
    Lieux Posts: 2,528 ✭✭
    Jean here for the chat bubble.
    Chat with Fizz is available from 8h00 to 21h00, each day.
    To chat without problem:
    First, connect you to your fizz account.
    Then contact them at: https://fizz.ca/en/contact-us
    Wait a few seconds to see the green chat bubble down to the right of the page.
    When you see it, click on it.
    Your chat session begins with Fizz
    Please, desactivate the ad blocker on your browser.
  • George S. #20091
    George S. #20091 Posts: 639 ✭✭
    Actually the system shows the next available date

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