Urgent-Help-printer-how to wps

I purchased a crapy printer ( CanonTS3320) I can't get it to work without knowing how to Enable the WPS, how to split the 2.5 and 5 g and how to get the username and password for the ip address 192.168.0.28 or o.1.
I received a lot of tech support from canon and we worked on it for 2 hours and we can't continue without these answers. I tried to reboot my router but their is no button to return it to factory settings since I don't know the password to the Coda-4680 page since it is diffferent then the Fizz login. Also, I can't downloas the Fizz app since my phone is based out of the USA. This is for my home internet. Help I really need to print and scan at home with two kids doing school work and I am working from home too.

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