Outside wiring not permanent. How to contact Fizz to redo the wiring permanent?
When the technician came to do the initial setup, it was winter and there was a lot of snow. Our existing cable connection outside the house is not functional (the one that passes underground to the Videotron distribution box). He installed a temporary connection cable stapled to the fence. He told us to contact Fizz in Spring to get the connection permanently installed because that fence is not stable.
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