why is my internet cutting out all the time ?

Frank L. #28043
Frank L. #28043 Posts: 1 ✭✭
very disappointed ever since ai changed from Vidéotron to Fizz


  • Olivier R. #3666
    Olivier R. #3666 Posts: 1,715 ✭✭
    Please contact the support.
  • Alexandre P. 40143
    Alexandre P. 40143 Posts: 204 ✭✭
    Restart your modem and if it doesn’t work contact fizz support
  • Patrick D. 61567
    Patrick D. 61567 Posts: 346 ✭✭
    Well, Fizz is owned by Videotron and use there network. My internet and many other is working great!
    If you already restarted your modem and reseted it to factory default and still get problem? Contact support right away to change the modem. I mean the problem is just the modem, not the providers.
    Good luck!
  • JOM
    JOM Posts: 90 ✭✭
    You may need to add your own router (or upgrade it) to have more stability and range
This discussion has been closed.