I've received an email saying that my services are up and running but I didn't receive my receiver y

Danny W. #27757
Danny W. #27757 Posts: 1 ✭✭
in Internet
I've received a Email saying that i'm up and running but still waiting on the technicien to deliver my modem.

Answers

  • Mike
    Mike Posts: 22,232 ✭✭
    Strange the technician must deliver the modem
    contact the support

    You can contact Fizz support by chat, from 8 AM to 9 PM everyday:

    1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
    2- Click on this link: https://fizz.ca/en/faq/how-install-my-wi-fi-modem
    3- The green chat bubble should appear after a few seconds in the bottom right corner.
  • Pascal
    Pascal Posts: 7,469 ✭✭
    Probably the tech will come today with your modem
  • George S. #20091
    George S. #20091 Posts: 639 ✭✭
    Please contact Fizz via Messenger. They will take care of that issue
  • Whizz
    Whizz Posts: 24,859 admin
    Hello Danny,
    I have verified and I see that you've managed to contact us, and find a solution for the situation encountered.
    If you need anything else, we are available between 8 am and 9 pm everyday or any time at https://fizz.ca/en/contact-us
    Thank you, have a great day!
    Adelina
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