I've received an email saying that my services are up and running but I didn't receive my receiver y

Danny W. #27757

I've received a Email saying that i'm up and running but still waiting on the technicien to deliver my modem.

Mike

Strange the technician must deliver the modem
contact the support

You can contact Fizz support by chat, from 8 AM to 9 PM everyday:

1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/how-install-my-wi-fi-modem
3- The green chat bubble should appear after a few seconds in the bottom right corner.

Pascal

Probably the tech will come today with your modem

George S. #20091

Please contact Fizz via Messenger. They will take care of that issue

Whizz

Hello Danny,
I have verified and I see that you've managed to contact us, and find a solution for the situation encountered.
If you need anything else, we are available between 8 am and 9 pm everyday or any time at https://fizz.ca/en/contact-us
Thank you, have a great day!
Adelina