Chat is not available on mobile phone web browser?
Answers
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Are you connected?
You can contact Fizz support by chat, from 8 AM to 9 PM everyday:
1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/whats-my-rewards-program
3- The green chat bubble should appear after a few seconds in the bottom right corner.12 -
Why not use FaceBook?8
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Maybe you have a pop up blocker that is activated. Disable it and try again.8
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Sometimes they are no spots available and you can try again later8
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It’s not always easy to see the chat bubble...sometimes if too much people are connected you must wait a little while and try again..9
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Hi Ajaykumar.
The best way to contact fizz on mobile device is by facebook.
have a nice day
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Going through Facebook Messenger is faster for me8
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I've had to contact Fizz a few times but never once seen the chat on the website available (even though I was logged in). Facebook has been pretty good at helping me but the response time isn't likely as fast as live chat.8
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Please, check if you have disabled the ad blocker on your browser before to connect to your Fizz account.
When you are connected to your Fizz account, You can chat (from 8h00 to 21h00.
click on:
https://fizz.ca/en/faq/how-do-i-view-my-usage
Click on the green chat bubble when you see it down to the right of the page.6 -
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