Moving my adress?

gabrielle G. #11747

Hi, i’ve been trying to change my adress at my new place but it says that someone is already subscribed where I am

Mike

Probably they will not complete the move, I will suggest to try tomorrow and if it does not work, contact the support

But at least you can use your modem

here's how to contact customer support by chat, from 8 AM to 9 PM everyday:

1- Connect to your Fizz account (if you have more than one, connect to the one that has the problem) by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/im-moving-how-do-i-change-my-address-my-home-internet-service
3- The green chat bubble should appear after a few seconds in the bottom right corner.

Do not hesitate to mark this answer as the best

Alexandre P. 40143

Sorry don’t know