Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
-
10 Mbps Upload Speed 1.5 Mbps plan for youtube streaming?Is it enough to have a 10 Mbps Upload Speed 1.5 Mbps plan for youtube streaming? -
My appointment for moving my modem got cancelled. How do I get another one as soon as possible?Hello there, I just moved and realised the status of my apointment planned for today was at cancell…
-
Internet down since 06/11/2020 no way to reah fizz i work from home this is not goodI need my internet fix right away and your website is not user friendly an dno customer service eme…
-
Setting up without appointmentI’m moving. Can i set up my connection without the scheduled appointment?
-
Home Internet is not working from this morningMy Internet is not working, I reseted the modem following the instructions, but the problem continu…
-
Comment ouvrir le clavardage ?Comment on peut parler au support?
-
Fizz says it is not available in my condo, yet it says available on the floor above me??Fizz says it is not available in my condo, yet it says available on the floor above me?? my condo i…
-
Is internet down for anyone?I haven’t had internet access for the past hour. I have restarted and rebooted the modem but no res…
-
Moving to a new address, but fizz is charging me 30 CAD?they are going to charge for install in the neww address? some installer is coming? i want to insta…
-
Why is my home internet not working?Why is my home internet not working?
-
Internet service down for anyone else right now?I currently don't have any internet service right now. Second green light on modem is blinking non … -
How I can suspend internet for 3 months? I am going to outsideI am going to vacation. I would like to stop paying for Internet for this time and reactivate the s…
-
had twice a drop of my internet connectivity anyone else?Today June 06th i have twice my internet connection dropped, when i check the Fizz router i see th…
-
Internet plan question?I used to have 60mbs then i downgraded to 30mbs. Is there a way to see if I could go down to 15mbs …
-
Why have I been charged?Is it normal that I have been charged for my internet even though it is not activated yet? I am sup…
-
I would like to stop using the Internet from next month.I would like to stop using the Internet from next month. Please tell me what I should do?
-
Can you use two upgrades for a rebate on your internet plan?I have been rewarded an upgrade for a 2$ rebate and a 1$ rebate on my home internet plan each month…
-
Modem: only one light on & no connection?The modem has only the top button with a green light. No wifi. Restarting, resetting, unplugged/rep…
-
I have a videotron outlet but your website states that you can't service my building. Do you know whI have a videotron outlet but your website states that you can't service my building. Do you know w…
-
Password problem every month?Every month since I’ve gotten fizz (this is month 4) my wifi stops working. Everyone gets booted of…
-
Why isnt my internet working?It says internet may not be available. My modum is plugged in. Im using my mobile data to contact y…
-
Inernet in 3 story townhouse?I am happy with Fizz on my cell. Now they offer me $25 to switch to the internet. I live in a small…
-
I did not get my RJ45 cable?My internet seems to have problems these days, i can't fully connect my devices and my wifi doesnt …
-
Moving my service ?Do i just bring the modem to the new location and the service will be canceled at my current locati…
-
Slow internet 40Mbps instead of 60 Mbps -- Im connected via cable -- what the heck?Hello Support, Home internet speed is very slow - can you please look into? Im connected via Cable …
Categories
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question.