moving and problem with schedule an appointment?

rana N.
rana N. Posts: 2 ✭✭
I will move on July 1th in my new condo, When I put the address,
It said this address is commercial and Fizz doesnot work with commercial... but it isnot… it is residential condo!
and also, when I add the neighbors , other units of the same building, all accepts, except my condo.
I really need your help for schedule an appointment,
Thank you


  • Mike
    Mike Posts: 20,969 ✭✭
    Here we are users contact the support asking to remove your address from the post and also the information about the address

    You can contact Fizz support by chat, from 8 AM to 9 PM everyday:
    1- Connect to your Fizz account by clicking « Login » in the top right corner at
    2- Click on this link:
    3- The green chat bubble should appear after a few seconds in the bottom right corner.
  • Sylvieb
    Sylvieb Posts: 1,647 ✭✭
    according to your problem you should contact fizz by chat because we are users like you and I advise you to tell them that it removes your personal information. Good day
  • Anne-laure F.
    Anne-laure F. Posts: 585 ✭✭
    Hello Rana !
    I suggest you contact Fizz directly to get it resolved.
    Log into your Fizz account.
    Make your way to the Solution Hub.
    On the help page pertaining to your issue, click on the chat bubble located in the lower right-hand corner.
    Our business hours.
    The chat service is available every day from 8 a.m. to 9 p.m. EST. The chat bubble won’t appear outside of these business hours.
    HOW TO CONTACT FIZZ on Facebook:
    Leave a message on Facebook.
    If demand is too high or it’s out of our business hours, leave us a message on Facebook Messenger or Twitter private. We’ll get back to you so you don’t have to waste your precious time waiting around.
    Don't hesitate to give me a heart and/or mark my answer as the best if it was useful to you.
    Have a great day ! :)
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