Anyone Else have service outage?

John T. #1614

Internet Service down since 19:45 in H3X in Montreal. Fox says maintenance work ongoing in the area with no eta
Anyone else affected? Any known eta ? Dowmdetectpr site has a ton of hits for tonight around 8pm trying to find an official Videotron service status page but can't.
Fizz status lists all ok on website.....

Whizz

Hi John,
I see that you've already reached us in private. A colleague of mine has informed you that there's a technical issue present in your area. I've checked again your connection and I see that our technicians are working around the clock to resolve it . I would advise you to leave your modem connected and to verify if there are any changes visible regarding the status of the led lights. You also have this FAQ to help you further: https://fizz.ca/en/faq/none-my-devices-can-access-internet-wi-fi-or-using-cable-how-do-i-fix-it.
We apologize for this inconvenience and we're hoping that our technicians we'll manage to resolve it in no time. Thank you very much for your patience and understanding.
Have a good night!
Radu