moving schedule appointment?

rana N.
rana N. Posts: 2
Hello,
I will move on July 1th in my new condo, When I put the address,
It said this address is commercial and Fizz doesnot work with commercial... but it isnot… it is residential condo!
and also, when I add the neighbors , other units of the same building, all accepts, except my condo.
My address is 6-73 prom des iles , Laval, H7W 5K5.
I really need your help for schedule an appointment,
Thank you

Answers

  • Mike
    Mike Voici mon code de référence => K61CD <= Here my referral code => K61CD <=Posts: 18,420
    Here we are users contact the support asking to remove your address from the post and also the information about the address

    You can contact Fizz support by chat, from 8 AM to 9 PM everyday:
    1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
    2- Click on this link: https://fizz.ca/en/faq/how-do-i-subscribe-to-fizz-home-internet
    3- The green chat bubble should appear after a few seconds in the bottom right corner.
  • Sylvieb
    Sylvieb Posts: 1,412
    according to your problem you should contact fizz by chat because we are users like you and I advise you to tell them that it removes your personal information. Good day
  • Hello Rana !
    I suggest you contact Fizz directly to get it resolved.
    -----
    HOW TO CONTACT FIZZ by Chat:
    Log into your Fizz account.
    Make your way to the Solution Hub.
    On the help page pertaining to your issue, click on the chat bubble located in the lower right-hand corner.
    Our business hours.
    The chat service is available every day from 8 a.m. to 9 p.m. EST. The chat bubble won’t appear outside of these business hours.
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    HOW TO CONTACT FIZZ on Facebook:
    Leave a message on Facebook.
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    Don't hesitate to give me a heart and/or mark my answer as the best if it was useful to you.
    Have a great day ! :)
  • MichelP
    MichelP code de référence: YJRSP, referral code: YJRSPPosts: 8,701
    Rana,
    We are Fizz users like you.
    Please, contact the Fizz customer service by chat for your request.
    This service is available from 8h00 to 21h00, each day.
    First, connect you to your Fizz account,
    Then, types:
    https://fizz.ca/en/contact-us
    Wait a few seconds to see the green chat bubble down to the right of the page.
    When you see it, click on it.
    Your chat session begins with Fizz.
  • EdmTrance
    EdmTrance Posts: 2,812
    Thanks for your fantastic question.
    In your case i suggest to contact a fizz rep by clicking on the green chat bubble available in your account dashboard, or by joining a rep by facebook under the name Fizz.
    It's been a pleasure to assist you today. If you have any further questions don't hesitate to ask.
    Don't forget to mark this answer as the best answer! :)
  • Maybe just wait
  • Hello again.
    Did you find a solution ? :)
  • Sylvieb
    Sylvieb Posts: 1,412
    I hope your problem is solved. Can you please choose your best answer.
    Have a good day.
This discussion has been closed.