Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Chrome Cast Problems with the WiFi hub.All of my Google Chrome Cast devices appears and disappears unexpectedly on my Fizz WiFi network. I… -
home internet billing problems?When I had signed up during the Beta at $45 for the 120GB plan I was told that this price would not…
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Changement de prixBonjour, Je vous informe que mon forfait internet était 45$, suite a mon contrats initial qui confi…
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Internet Plan Price is now 62$, why?Hi I subscribed to Beta Internet Plan at 45$ 120MB and now it shows 62$ even though they promised t… -
Home internet out of serviceI received email notification to update credit card. This happened when it was time to pay mobile s…
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Why can’t i complete an order for an internet planIm trying to coplete an order for a internet subscription and i cant seem to be able to complete th…
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Home Internet (BETA): check your account for a price increase?I have home Internet (subscribed in the BETA period): 120Mbps at $ 45. But now the price shown in &… -
Technician didn't bring the modem. Now, I cannot even reschedule an appointment!Even a day after no Fizz technician showed up to bring the internet modem, I can not modify/resched…
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Why am I being billed more than one month ahead of the start of the service?Someone asked a similar question and was told that billing starts at the moment the service starts.…
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Home Internet reactivation delayI had a problem with my credit card and my last payment was not received, therefore, my home intern…
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The technician never showed up on the scheduled visit. And I already got charged. What are the necesTechnician never showed up. To drop off the modem. Already got charged on my credit card. Internet …
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Do I get points if i sub to internet?Hello, I was wondering, since I'm a mobile fizz member, if i also get an internet plan under my fiz… -
Internet Offer ?I received an Internet Beta offer but of course the system wont let me register ( not available in …
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IP phone not workingHi, we have an IP phone at home. It stopped working when we changed our home internet provider to F…
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Internet beta tester selection?If I received the internet beta invitation, is it going to last a while or Fizz curates the number …
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My phone has 2G sign for wifi and I can't use my wifi, what I should do?My phone has 2G sign for wifi and I can't use my wifi, what I should do?
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Home internet not available at my address, but Videotron is available. Can you please check?Hello, my home address has Videotron internet available. But when I would like to join a Fizz home …
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Multiple paymentHello. Recently, I subscribed on the internet plan from Fizz. During the registration procedure, I …
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Internet slow all day?Internet speed has been 0.5mbps (making it almost unusable) all day. Its happened before but was o… -
Comment modifier mon forfait avant le prochain cycle de paiement?Je pars en voyage le 21 mai prochain et je veux ajouter des go à mon forfait et changer la couvertu…
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Can't unsubscribe to home internet....anybody knows how?I already read: https://fizz.ca/en/faq/how-do-i-unsubscribe-from-fizz-home-internet I have no such …
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why not accepting default key password ?why network keep return with invalid password?
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Do i keep my beta price if i kov5my internet to new appartment?I have beta price, and I'm moving soon. If i call to change my address, would i be bale to keep my …
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No internet in Montréal?I don’t have internet, first problem after 3 months of service, I already restarted the modem, the … -
Home internet down?It is May 8, 2019. My home internet is down for 1 hour approximately, before this happened, I have …
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How do I arrange cancellation of my internet service?I'm moving in on May 24th, 2019. Can I arrange (in advance) to have my internet service terminated…
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How do I find out of my signup is active after taking payment?I signed up last night for internet and at the end received an error that read signup “error try ag…
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Date and Region settings are wrong?I have asked this question over 10 days ago. The answer I got was to communicate with the MANUFACT… -
Est-ce que le wifi marche à stoke?Je me posais la question si le wifi marche a Stoke -
Fizz Web site went down ? April 30thFizz web Site went down on april 30th, both French and English. Migration, attack ?
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