Setting up without appointment

Cedric C. #24125
Cedric C. #24125 Posts: 1 ✭✭
I’m moving. Can i set up my connection without the scheduled appointment?

Answers

  • Mike
    Mike Posts: 21,611 ✭✭
    You need to follow the procedure, therefore, you need to schedule an appointment

    1- Log into your Fizz account and click on My plans.
    2- Select your internet plan and click on Manage my plan.
    3-Click on Moving my service.
    4- Follow the instructions. You’ll have to:
    validate the availability of the Fizz Home Internet service at your new address;
    confirm your new plan;
    schedule your installation appointment at your new address;
    confirm your deactivation date at your current address.
    Don’t forget to bring your Fizz Wi-Fi modem

    Source: https://fizz.ca/en/faq/im-moving-how-do-i-change-my-address-my-home-internet-service
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