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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Can we use our Netgear Orbi router modem with FizzHello, We're thinking to join Fizz and wondering if we can use our Netgear Orbi router modem Orbi T… -
I can't use my gig of Internet?I can make calls, texts and everything but can't acces to my internet, what should i do?
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zero download speed, full upload speed?2 days ago my internet stopped working. If i'm lucky I can load a webpage, but 99% of the time the …
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After canceling my account.I Shipped modem but receiving modem late emails?After canceling my account. I Shipped modem but receiving modem late emails. I cannot l contact any…
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15 Mb is enough?Hello. Is 15 Mb plan enough for 2 people (2 cellphones, 1 pc on netflix) according to you? Thank you
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How to disable WAN login on my FIZZ internet modem?Please explain how to disable access/login to my FIZZ modem from the WAN; I consider that this is a…
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I got a call from a Fizz installation technician even though I had not rescheduled my appointment. IYesterday the technician was not able to install the modem due to some issues. So he asked me to re…
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What are REWARDS (Points, Levels, Upgrades, etc), and how do you earn them?A lot of time was spent researching it, so I thought I’d share. Please reply to add/complete the i… -
its there a phone number for get technical supportits there a phone number for get technical support -
Two days without my home internet?Please send a technician to check.
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How I can reach support for internet issues? I reset my modem and still it doesn't work.please i can't work from home. This internet is giving me hard time.
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The password provided is incorrect - ?doesn’t connect to to network. Help.The internet password provided does not connect. My phone settings says it’s an incorrect password …
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Why does the router lose the WIFI password after power outage?After setting up the modem tried to connect to the wifi. I had to introduce the password I set for …
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Two Internet Lines: One Videotron and One Fizz with a Different source How To?Hello all, I am currently working from home and expect to be working from home for a long while. I …
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ethernet cable CAT?i want to buy an extension ethernet cable but i need to know how many CAT i should buy.... 5 ? 6? d…
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Leveled up: upgrade shows as "available" but doesn't seem to want to APPLY?I just rcvd a message that I “leveled up in My Rewards. Discover which upgrades you now have access…
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I answered a question. It wasn't initially showing up (had to be approved?) and now it seems to haveI answered a question. It wasn't initially showing up (apparently questions/replies have to be appr…
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Fizz is coming today to set up my internet service. Should I cancel my previous internet provider beShould I cancel with Tekk Savy before Fizz arrives to set up my internet?
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Moving my Internet serviceI would like to move to my new address at 31 of May. Also, the person who has fizz in my destinatio…
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Can I get refer bonus to invite a fizz mobile only user to join internet programMy friend already with fizz mobile but not the internet. Can I invite him to join the fizz internet…
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Only getting 10mbps download while I'm paying for 60mbps?Only getting 10mbps while paying for 60mbps? No chat bubble on your solution hub and no one answeri…
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Internet accounts transfer, 2 people living on the same addressMy roomate just moved out from our appartment and I want to keep the Internet router, just change t…
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No Internet access?The strength of the signal is excellent but no internet access.
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reset modem passwordHello, I forgot my network password. How I can reset?
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My home internet is not working?not able to browse anything.
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