I got a call from a Fizz installation technician even though I had not rescheduled my appointment. I

Yesterday the technician was not able to install the modem due to some issues. So he asked me to reschedule an appointment. However, today I received a call from another technician even though I never rescheduled. I was not able to open the door for him since I was at work. Is it normal for technicians to visit even though a second appointment date has not been set?


  • Tanmay C.
    Tanmay C. Posts: 2
    Additionally, the technician said he would come back in the evening between 5-9 but this is not reflected on my online account.
  • Mike
    Mike Posts: 19,240
    Probably he needs to close the call in this way
  • Hi Tanmay!
    I suggest you to contact fizz directly about this situation by Facebook under the name fizz or by clicking the green chat bubble available in your account dashboard!
    It's been a pleasure to assist you today! Have a great day :)
    Don't forget to mark my answer as the best answer! :)
This discussion has been closed.