Moving my Internet service

Seyed H.
Seyed H. Posts: 1
I would like to move to my new address at 31 of May. Also, the person who has fizz in my destination apartment requested to move his service to his new address. However, when I want to move my service a massage says that first the person in my destination address should move his service. He has appointment for May, 29 in his new address and I want to set an appointment for Monday (June, 1) but I could not.

Answers

  • TheMMc
    TheMMc Posts: 489
    I think you have to change the month before then click on the june 1st. If it doesn't work I suggest you to check with Fizz via the chat on Facebook Messenger.
  • MichelP
    MichelP code de référence: YJRSP, referral code: YJRSPPosts: 8,732
    Seyed,
    Try to contact the Fizz support customer service about this new issue of moving your internet service.
    Please, chat with them from 8h00 to 21h00.
    https://fizz.ca/en/contact-us
  • FortnitePRO
    FortnitePRO Posts: 2,878
    Hi Seyed!
    To answer your question: Just try to reach Fizz by clicking the green bubble in your account dashboard or by facebook under the name: "Fizz".
    It's been a pleasure to assist you! Have a nice day!
    Don't hesitate to mark my answer as the best! :)
  • Sylvieb
    Sylvieb Posts: 1,418
    hello, I hope your problem is solved. can you please choose your best answer.thank you and have a nice day
This discussion has been closed.